Bakery/Clerk

Kroger • Denver, CO

2d

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. Bakery team members are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role involves preparing, packaging, and labeling bakery products; assisting customers with orders and product recommendations; maintaining product quality and inventory; and using bakery equipment in accordance with company guidelines. Clerks follow recipes, baking instructions, food-safety requirements, and temperature logs, while helping ensure customers feel welcome and informed.

The position requires customer-service skills, basic math, effective communication, teamwork, and the ability to work in a fast-paced environment. A current food handlers permit must be obtained once employed. The role must be performed with or without reasonable accommodation.

Kroger describes benefits that may include medical, dental, vision, and prescription coverage; paid vacation and sick leave; confidential financial and emotional counseling; discounts on Kroger purchases; and up to $21,000 in tuition reimbursement over an associate’s career. Benefit availability and eligibility may vary.

Requirements

• Outstanding customer-service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Prepare bakery items according to customer requests using appropriate bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide customers with fresh products and appropriate portion sizes, and recommend products that meet their needs.
• Use bakery equipment—including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and food processors—according to company guidelines.
• Follow food temperature logs and cooking and baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product freshness and quality, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; monitor stock conditions and report discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Understand the store layout and locate products for customers.
• Stay current on present, future, seasonal, and special advertisements, and maintain knowledge of department products.
• Answer customer questions about products sold in the department and throughout the store.
• Promote trust and respect among associates and help create a welcoming customer environment.
• Follow food-safety regulations and guidelines and comply with safety procedures.
• Identify unsafe conditions and notify store management; report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Inspect equipment for preventive maintenance needs and notify the appropriate manager about items requiring repair.
• Notify management of customer or employee accidents.
• Display a positive attitude.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed