Bakery/Clerk

Kroger • Richmond, TX

1d

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. Bakery Clerks are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves preparing, packaging, labeling, stocking, and inventorying bakery products and ingredients; assisting customers with product requests and questions; maintaining product quality and freshness; and following food safety, cooking, and equipment-use guidelines. The posting provides a general summary of essential responsibilities and notes that duties or requirements may vary by position.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items according to customer requests using proper bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide customers with fresh products they ordered and the correct portion size, or as close as possible, to help prevent shrink.
• Recommend bakery items to customers based on what they want and need.
• Use bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and Robot Coupe equipment, according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking and baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness; review sell-by dates and take appropriate action.
• Label, stock, and inventory department merchandise; monitor inventory and stocking conditions and note discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Understand the store layout and locate products when customers request them.
• Stay current with present, future, seasonal, and special advertisements and maintain knowledge of department products to answer questions and make suggestions.
• Promote trust and respect among associates and help create a welcoming, appreciative environment for customers.
• Follow food safety regulations and guidelines.
• Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
• Maintain a positive attitude.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed