BAKERY/CLERK

The Kroger Co. • Evergreen, CO

9d

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and helps encourage other associates to do the same. The role helps maintain a safe, clean environment, supports the department manager in reaching sales and profit goals, and monitors established quality assurance standards. Bakery Clerks are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Bakery Clerk prepares bakery items to customer specifications, provides product recommendations and information, and supports customers in finding products. The position also involves preparing and handling food, maintaining product quality and freshness, managing and stocking merchandise, following food-safety and equipment guidelines, and reporting safety, inventory, equipment, and customer or employee issues. The essential functions must be performed with or without reasonable accommodation.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Prepare bakery items per customer requests using appropriate bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide customers with fresh products they ordered and the correct portion size, or as close as possible, to help prevent shrink.
• Recommend bakery products and answer customer questions about products sold in the department and throughout the store.
• Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
• Prepare foods according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Properly use kitchen equipment such as a stove, computerized scale, fryer, steamer, and Robot Coupe.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Understand the store layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special advertisements.
• Maintain knowledge of department products and respond to questions or make suggestions.
• Monitor inventory and stocking conditions and note inventory discrepancies.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates and help create a welcoming environment for customers.
• Follow food-safety regulations and guidelines.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Maintain a positive attitude.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards.

Benefits

• Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed