BAKERY/CLERK

The Kroger Co. • Denver, CO

5d

About The Position

A Bakery Clerk at Kroger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in meeting sales and profit goals and monitors established quality assurance standards. The role includes preparing bakery items, assisting customers, maintaining merchandise and inventory, and following food-safety and workplace-safety requirements. Bakery team members are expected to demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items according to customer requests using appropriate bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide fresh products in the correct portion sizes to help prevent shrink.
• Recommend bakery products and answer customer questions about products sold in the department and throughout the store.
• Operate bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and food processors, according to company guidelines.
• Prepare foods according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product freshness and sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; monitor stock conditions and note discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Understand the store layout and locate products for customers.
• Stay current with present, future, seasonal, and special advertisements; maintain product knowledge and make suggestions to customers.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Promote trust and respect among associates and help create a welcoming customer environment.
• Follow food-safety regulations and guidelines.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Maintain a positive attitude.
• Inspect equipment for preventive maintenance and notify the appropriate manager or department of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed