Bakery Clerk - 25HRS/WK - AVAILABILITY REQUIRED 6AM TO 8:30AM

Good Food Holdings CompaniesHappy Valley, OR
Onsite

About The Position

New Seasons Market began in 2000 as a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers. Today we are part of Good Food Holdings; a collection of regional specialty grocers committed to serving our communities with the highest quality of products and great service, where our goal remains the same: to build community through good food. Accordingly, we seek skilled team members who share the same commitments and who appreciate the fact that New Seasons Market celebrates diverse backgrounds and experiences. This role prepares coffee, beverages and pastry products. It also involves stocking, packaging, labeling, and slicing bread and bakery products. The Bakery Clerk provides exceptional customer service and contributes to a positive and collaborative team environment.

Requirements

  • As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.
  • All staff must complete and maintain all required food and work safety trainings and/or certifications.
  • Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
  • Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
  • Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
  • Demonstrates a solutions-oriented approach to problems or concerns.
  • Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers, and vendors to create a respectful workplace where everyone is welcome.
  • Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
  • Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
  • Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, uses equipment safely. Informs store/department management of any problems.
  • Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
  • Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
  • Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience preferred.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
  • Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.

Responsibilities

  • Prepares Bakery department for store opening and closing.
  • Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
  • Prepares coffee and other beverages to customer and vendor specifications.
  • Prepares, wraps, weighs, tares, prices, and presents Bakery department products.
  • Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
  • Stocks, rotates, and faces products with attention to product quality and expiration dates.
  • Handles damaged and spoiled product according to company policy.
  • Receives and unloads merchandise; checks quality, count, and condition. Communicates any issues to management and merchandising team.
  • Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Completes customer special orders thoroughly and provides follow-through as needed.
  • Understands and complies with shift-specific guidelines, tasks, and responsibilities.
  • May participate in inventories and ordering.
  • Maintains awareness of current ads, promotions, holidays, and events.
  • Demonstrates familiarity with products in department, with ability to continue learning.
  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security, or any other situation that may have an adverse effect on the store.
  • Performs other tasks and duties as assigned.

Benefits

  • Employee Assistance Program (EAP)
  • 30% staff shopping discount
  • Medical benefits (for full-time)
  • Dental benefits (for full-time)
  • Vision benefits (for full-time)
  • Pre-tax spending accounts (for full-time)
  • Life insurance (for full-time)
  • Accidental Death & Dismemberment (AD&D) insurance (for full-time)
  • Disability benefits (for full-time)
  • 401(k) program participation
  • Paid Time Off (PTO)
  • Paid holidays (potential eligibility)
  • Supplemental leave pay (parental or bereavement)
  • Store incentive program
  • Paid time for volunteering
  • Discounts on public transportation
  • Adoption assistance
  • Birthday dinner/grocery reimbursement
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