Store Floater - 25HRS/WK - AVAILABILITY REQUIRED 4AM TO 11PM

Good Food Holdings Companies • Lake Oswego, OR

13h • Onsite

About The Position

New Seasons Market is seeking a Store Floater to provide coverage and support across all departments within the store. This role is crucial in ensuring smooth operations and exceptional customer service. The ideal candidate will be adaptable, customer-focused, and committed to the company's values of community, quality, and diversity. As a floater, you will work in various departments, assisting customers, preparing products, supporting front-end operations, and maintaining store cleanliness and organization. This position requires a flexible schedule and a proactive approach to problem-solving, contributing to a positive and inclusive work environment.

Requirements

• As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.
• Must complete and maintain any required food and work safety trainings/certifications.
• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Required frequently and up to continuously to be on feet with a mix of standing and walking throughout shift. Sitting seldom required. Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.
• Frequently required to use hands and wrists for grabbing, twisting and pulling.
• Medium means the worker can occasionally (1 – 33%) lift 50 pounds and can lift, push, pull, or carry objects weighing up to 25 pounds frequently (34 – 66%).

Nice To Haves

• Previous customer service, food service, retail or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Knowledge of retail Operations department with experience working across multiple departments in a retail grocery specific environment highly preferred.

Responsibilities

• Trained to work in all departments across the store, providing coverage and support where needed.
• Follows all policies, applicable food and work safety laws and procedures specific to each department.
• Demonstrates comprehensive knowledge of products throughout store, with willingness to continue learning. Seeks to further product knowledge in specific departments.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Supports the Online Shopping program.
• Supports food production departments such as, but not limited to Meat and Seafood, Bakery / Pastry, Produce VA, Prepared Foods and Cheese. Prepares, slices, wraps, weighs, tares, prices, labels and presents department products according to pre-set standards.
• Prepares food for all Prepared Foods stations and cases. Follows company provided recipes and specifications in order to ensure accuracy and consistency.
• Prepares coffee and other beverages to customer and vendor specifications.
• Processes customers’ made-to-order items accurately and expeditiously.
• Supports Front End operations with cashiering and bagging customer purchases, performs carry-outs and supports general cleanliness operations of department.
• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Supports Floral department and assists customers with floral arrangements and product selection. Maintains plant and flower conditions through watering, trimming and rotation.
• Executes product demos, including sponsored demos, vendor demos and themed tastings.
• Accurately receives and scans vendor deliveries, returns and credits into the corresponding inventory management software. Checks quality, count and condition of products. Communicates any issues to management and merchandising team.
• Completes customer special orders thoroughly and provides follow-through as needed.
• Maintains whole-store cleanliness, cleans restrooms and deli seating area (DSA), sweeps, mops, empties trash, cleans parking lot, washes and stocks kitchen equipment.
• Stocks, rotates and faces products with attention to product quality and expiration dates. Handles damaged and spoiled product according to company policy.
• Maintains cleanliness, organization and rotation of all areas, products and supplies.
• Maintains accurate pricing and signage that meet merchandising standards.
• Maintains awareness of current ads, promotions, holidays and events.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
• 401(k) program (for staff 21+ years of age after 60 days)
• Accrued PTO from first day of employment
• Paid holidays (depending on schedule and tenure)
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed