BAKERY/CLERK

The Kroger Co. • Meridian, ID

13h

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. Bakery team members are expected to demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves preparing, packaging, labeling, stocking, and inventorying bakery merchandise and ingredients; serving customer requests; maintaining product freshness and appropriate temperatures; and following recipes, food-safety rules, and company equipment guidelines. The clerk answers customers’ questions, recommends products, explains specials, and contributes to a welcoming store environment. The description notes that it is a general summary of essential responsibilities and may not include every duty or requirement.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items according to customer requests using proper bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide fresh products customers have ordered in the correct portion size, or as close as possible, to prevent shrink.
• Recommend bakery items to help customers find the products they want and need.
• Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
• Prepare foods according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Properly use kitchen equipment, including stoves, computerized scales, fryers, steamers, and Robot Coupe equipment.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Understand the store layout and locate products for customers.
• Stay current with present, future, seasonal, and special advertisements.
• Maintain knowledge of department products and answer questions or make suggestions.
• Monitor inventory and stocking conditions and note discrepancies.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products in the department and throughout the store.
• Follow food-safety regulations and guidelines.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Display a positive attitude.
• Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Savings on Kroger purchases, including Our Brands discounts.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed