BAKERY/CLERK

The Kroger Co. • Montrose, CO

2h

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service, supports other associates in doing the same, and helps maintain a safe and clean environment that encourages customers to return. The clerk assists the department manager in meeting sales and profit goals and monitors established quality assurance standards. Bakery team members are expected to demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position prepares bakery items to customer requests, supports product discovery and sales, and helps ensure products are fresh, properly prepared, packaged, labeled, stocked, and inventoried. The clerk follows recipes, food-temperature logs, food-safety requirements, equipment guidelines, and safety procedures. This role also answers customer questions, makes recommendations, monitors department inventory and equipment, and reports discrepancies, safety risks, accidents, and repair needs to management.

The Kroger Family of Companies describes a comprehensive benefits offering that may include healthcare coverage, paid time off, employee assistance and counseling, associate purchase discounts, tuition reimbursement, and training programs. Eligibility and coverage may vary.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service and encourage other associates to do the same.
• Help establish and maintain a safe and clean environment.
• Assist the department manager in reaching department sales and profit goals and monitor quality assurance standards.
• Prepare bakery items according to customer requests using proper bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide fresh, correctly portioned products that customers have ordered to help prevent shrink.
• Recommend bakery items and answer customer questions about products sold in the department and throughout the store.
• Use bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and Robot Coupe equipment, according to company guidelines.
• Prepare foods according to temperature logs and cooking and baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; maintain awareness of inventory and stocking conditions and note discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Understand the store layout and locate products when customers request them.
• Stay current with present, future, seasonal, and special advertisements; maintain product knowledge and answer questions or make suggestions.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates and display a positive attitude.
• Follow food-safety regulations and guidelines and reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager of repair needs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Paid time off, such as vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Savings on Kroger purchases, including discounts on Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed