Bakery Assistant Manager (Full Time, Flexible Schedule)

Adams Fairacre Farms, Inc.•Lake Katrine, NY

2d•Onsite

About The Position

Adams leaders are expected to coach teams of both new and seasoned workers to provide friendly service to our valuable customers, ensuring that each experience reflects Adams' commitment to providing the quality that defines our brand. For the Bakery assistant department manager, this means overseeing the job of the Bakery department manager; and the departments operations, managing the team, ensuring quality of products, streamlining workflow’s and delivering exceptional customer experiences to achieve business goals.

Requirements

Knowledge of all bakery products, offers and sales
Bakery professional leadership experience: at least 2 years & 1 year of supervisor experience
Awareness and driving support office initiatives
Windows programs and communication tools
Work collaboratively, communicate, and lead a team of co-workers alongside management
Ability to demonstrate, encourage, and set the example of Adams’ culture and values
Exhibit enthusiasm, positivity and vast knowledge about Adams’ products and quality

Responsibilities

Provide outstanding customer service by creating a friendly, helpful environment & answering customer questions.
Maintain a clean, organized, and safe department, including displays, prep areas, and equipment.
Ensure shelves and cases are fully stocked with fresh, high-quality products.
Follow all safety, sanitation, and pricing laws and company policies.
Price and label products accurately, including sale items and special orders.
Monitor product quality upon arrival and throughout the day.
Control waste and shrink to manage costs effectively.
Assist with baking, decorating, and preparing custom orders and platters.
Help set sales, promotions, and advertising for bakery items.
Support employee training and supervision, especially in the absence of the bakery manager.
Assist with job interviews, disciplinary conversations, and employee development to support individual and company goals.
Train and support new and existing Bakery associates to build a skilled and effective team.
Supporting and filling in as active manager when department manager is absent.
Assist with staff scheduling & if assigned, ensure payroll accuracy to support operational & budget goals.
Handle unexpected issues like callouts, employee conflicts, & inventory discrepancies promptly & effectively.
Respond to customer complaints to ensure satisfaction and uphold the store’s reputation.
Manage inventory levels and purchasing to meet customer needs while minimizing waste.
Support Bakery associates, leads, and supervisors to ensure smooth and efficient department operations.