Bakery Assistant Manager II - Union | Availability Required 4 am to 8 pm

New Seasons Market•Beaverton, OR

1d•Onsite

About The Position

Partners with the Bakery Manager to operate the bread-production bakery department. This includes responsibilities for financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, and delegation of tasks. The role also involves providing exceptional customer service and contributing to a positive and collaborative work environment.

Requirements

As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.
All staff must complete and maintain all required food and work safety trainings and/or certifications.
Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
Demonstrates a solutions-oriented approach to problems or concerns.
Represents company values.
Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
Works cooperatively and positively with fellow team members, customers and vendors to create a respectful workplace where everyone is welcome.
Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
Responds to feedback in order to improve performance.
Conserves company resources.
Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies.
Contributes to store cleanliness, maintains equipment.
Informs store/department management of any problems.
Observes all company rules and policies.
Understands and complies with specific department or location guidelines, tasks and responsibilities.
Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Builds trust and respect through dependability, organization, and follow through.
Promotes a collaborative team environment through recognition, leading by example, and working alongside staff.
Demonstrates approachability and fosters open communication.
Creates an environment where staff are invested and encouraged to contribute ideas.
Demonstrates ability to adapt approach to different learning styles among staff.
Reports any staff issues or conflicts to department manager, store leadership, and/or human resources.
Knowledge of and experience working with bread including artisan baking techniques, pastry, and coffee/tea products in a café or retail environment required.
Previous customer service, food service, retail, or grocery experience preferred.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Entry level experience with MS Office.

Nice To Haves

Previous supervisory or management experience preferred.
Previous experience with ordering/inventory management highly preferred.
Working knowledge with POS, inventory, or other retail specific software and ability to learn new technology/software preferred.
Financial acumen regarding sales and margin preferred.

Responsibilities

Partners with department manager to operate all areas of the department, including pastry, beverage, and bread production.
Prioritizes and delegates tasks and production.
Ensures consistency of department conditions.
Ensures all areas of department are stocked, rotated, faced, and adhere to merchandising standards and category schematics.
Partners with department manager to ensure satisfactory in-stock conditions in department.
Orders pastry products according to business needs.
Maintains appropriate inventory levels to achieve business goals.
Implements plans for weekly ads, events and holidays.
Produces and ensures production of bakery products in accordance with company and regulatory agency standards.
Builds displays and arranges department products to make attractive presentations, in accordance with merchandising standards and category schematics, highlighting featured/unique/seasonal items.
Maintains professional vendor relationships.
Prepares coffee and other beverages to customer and vendor specifications, ensuring quality and consistency in all offered beverages.
Trains and coaches staff to do the same.
Coordinates slicing, weighing, packaging, and labelling of finished product.
Ensures customer special orders are accurately placed and delivered.
Receives and unloads merchandise; checks quality, count, and condition.
Communicates any issues to management and merchandising team.
Stocks, rotates, and merchandises bakery and pastry products with attention to product quality and expiration dates.
Maintains the organization, rotation, and cleanliness of back stock areas.
Ensures compliance with organic standards.
Supports department manager and store leadership in completion of periodic inventory.
Demonstrates ability to multi-task and manage own time.
Adjusts priorities, productivity, efficiency, and speed based on needs and conditions of department and store.
Supports effective communication systems within the department and store.