Baker - Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA

4d•Onsite

About The Position

The Baker prepares food in accordance with production requirements and standard recipes and is most often assigned to work the pastry station which may support restaurants, banquets and in room dining. The Baker maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Baker will effectively set-up the assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Requirements

Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
Use your tools. Use the approved tools and checklists to complete assigned tasks.
Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.
Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

Nice To Haves

Other duties as assigned.

Responsibilities

Responsible for production of sweet items, pastries, cakes, fruit compotes, breads, chocolates, etc. for all outlets as well as banquets and amenities
Supervise the pastry food production pastry area, ensure compliance to recipe specifications
Ensure quality of plate presentation for each item
Respond to guest and Associate requests in a professional manner exceeding guest expectations
Maintain knowledge relating to proper baking techniques to exceed guest expectations
Date all food containers and rotate as per the SOP
Ensure that storage of items meets required temperatures per food safety standards
Ensure pars are maintained for shift, determine necessary preparation, complete freezer pull and line set up
Ensure compliance with daily, weekly, monthly checklists
Manage time & station productivity per the volume of business in assigned stations
Effectively set-up & produce quality product from stations in compliance with health department & company standards
Record and communicate any out-of stock items or possible shortages to Manager
Return food items not used on next shift to designated storage areas, being sure to cover/date all perishables
Perform routine maintenance & cleaning on equipment