Baker - Dollywood's HeartSong Lodge & Resort - Full Time Year Round

The Dollywood CompanyPigeon Forge, TN
Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Baker who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Baker will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Baker will participate in all activities, including food preparation, merchandise handling, ware washing, cleanliness and sanitation procedures. Produce quality baked goods for all outlets. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

  • Must be able to obtain Food handler certification.
  • Previous culinary experience required.
  • Skilled with cooking and baking various types of food/dishes.
  • Must be at least 18 years old.
  • Basic computer knowledge and usage preferred.
  • Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening
  • Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
  • Must be self-motivated and disciplined
  • Must be able to prioritize and complete work assignments on a timely basis
  • Must maintain strict confidentiality and judgment regarding privileged information
  • Must have professional appearance with good personal hygiene
  • Must be productive in a fast-paced environment
  • Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
  • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
  • Must be able to communicate effectively with Guests and Hosts using approved communication methods
  • Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
  • Able to comprehend instructions and retain information
  • Able to perform duties consistent with creating a safe and secure environment for hosts and guests
  • Able to be flexible to handle frequent changes in priorities
  • Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
  • Must promote and support a “team” work environment by cooperating and helping co-workers
  • Able to add, subtract, multiply and divide with accuracy
  • Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
  • Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices

Nice To Haves

  • Basic computer knowledge and usage preferred.

Responsibilities

  • Produces and decorates high quality bakery items including: homemade breads, doughs, biscuits, muffins, cookies, cakes, pies, croissants, and danish, etc
  • Checks with Sous Chef for daily objectives
  • Ensures all dishes are prepared and presented in accordance with standard recipes and presentations established by the Sous Chef
  • Cleans and organizes workstation
  • Maintains a clean and sanitary culinary environment in compliance with all local and federal health codes
  • Performs banquet and kitchen line functions as directed by the Sous Chef, including production and banquet plating
  • Ensures assigned workstation has proper level of par stocks and supplies according to daily menus and banquets
  • Checks product/supply levels and adjusts to daily needs and communicates any shortages
  • Leads and participates in daily line ups
  • Produces and supplies baked goods for all outlets as directed
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