Baker III

Downstream Casino Resort•Quapaw, OK

27d•Onsite

About The Position

This position is responsible for maintaining a consistent high level of food quality and guest service within the bakery department. The role involves ensuring cleanliness of back-of-house areas, adhering to all food production, sanitation, storage, and handling procedures, and demonstrating technical skills in portion control and culinary service standards. The Baker III supports daily operations, manages production sheets and logs, assists with food ordering and inventory control, and maintains organized food storage areas with proper rotation and utilization of products. Excellent communication regarding daily menu items, food presentation, taste, and temperature is crucial. The role also emphasizes maintaining a clean and sanitized work area, excellent customer relations, and ensuring a safe working environment for all co-workers. The Baker III is expected to write prep lists, ensure kitchen equipment is clean and in good working condition, and promote professional work habits to foster customer loyalty and repeat business. Additionally, the role involves seeking opportunities to minimize expenses and increase employee productivity without compromising guest services, communicating respectfully with co-workers, following directions from superiors, and meeting attendance guidelines and company policies. The Baker III must adhere to regulatory, departmental, and company policies ethically, serve as an outstanding example for Downstream Casino Resort, provide exceptional customer service, and maintain a professional work environment. Attendance at all necessary training meetings and assistance with other projects as directed are also required. Duties and responsibilities are subject to change as needed, and hours are determined by a 24-hour schedule.

Requirements

High School Diploma
Must be able to adhere to health and safety regulations
Knowledge of food and labor cost
Good arithmetic skills
Good attention to detail
Ability to read and follow recipes
Ability to remain calm in hectic circumstances and meet strict deadlines
Some previous experience in a kitchen environment
Must be a team player
Must present a well-groomed and professional appearance
Must possess excellent communication skills
Must be able to read, write, speak and understand English.
Must be able to respond to visual and oral cues
Must have the ability to deal effectively and interact well with the customers and employees
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must be able to be approved for and maintain a valid gaming license

Nice To Haves

Familiarity with MS Word, Excel, and Outlook a plus

Responsibilities

Maintain a consistent high level of food quality and guest service.
Maintain cleanliness of all back of the house area.
Comply with all food production, sanitation, storage, and handling procedures for all food products.
Demonstrate technical skills of portion control and culinary service standards.
Supports day-to-day operations of the bakery department.
Proficiently fill out production sheets and keep production logs.
Assist in completion of food ordering and inventory control.
Completes food ordering and inventory control.
Organizes and maintains food storage areas daily, rotation and utilization of all food products.
Maintain excellent communication of daily menu items to all bakery personnel.
Maintain consistency in food presentation, taste and temperature.
Maintains a clean, neat and sanitized work area.
Shows excellent customer relation abilities.
Ensures a safe working environment for all co-workers.
Ability to write prep lists.
Ensure all kitchen equipment is clean and in good working condition before using it.
Promotes professional work habits that will develop respect and create return business from customers.
Seek opportunities to minimize expenses and increase employee productivity without sacrificing guest services.
Communicate with co-workers respectfully and follow directions from superiors.
Meet the attendance guidelines of the job and adhering to departmental and company policies.
Adheres to regulatory, departmental, and company policies in an ethical manner.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
Maintains a professional work environment with supervisors and staff.
Attend all necessary training meetings.
Assist in other projects, as directed.