Juvenile Case Manager

City of Royse City•City Hall, TX

About The Position

This hybrid position combines the duties of a bailiff, warrant officer/peace officer, and juvenile case manager. Under the general supervision of the Court Administrator and Presiding Judge, the employee manages municipal juvenile case administration, serves as bailiff during court sessions, acts as the City's warrant officer, and provides case management services to juveniles. The role works with the Presiding Judge and Prosecutor to ensure juveniles comply with court orders. In coordination with the Presiding Judge, Court Administrator, and City Attorney, the employee implements and conducts the Teen Court program. The position performs courtroom security and law enforcement duties, executes and manages Class C criminal warrants, serves legal processes, and handles associated records and defendant contacts. It also prepares juvenile cases and hearing materials, monitors minors' progress and compliance, coordinates community service, and connects juvenile defendants with available community and treatment programs. The employee may assist with court clerical and customer-service functions and provides law enforcement and security services for City-owned property.

Requirements

Possess Basic Law Enforcement Officer Certification from the Texas Commission on Law Enforcement Officers Standards and Education (TCOLE).
Hold a Texas Class C or higher driver's license.
Have at least 5 years of experience in the law enforcement field and some courtroom experience.
Have a bachelor's degree from an accredited university in any field, or an associate's degree from an accredited college with a concentration in social sciences, criminal justice, or psychology.
Knowledge of federal laws, state statutes, and local ordinances.
Knowledge of courtroom techniques and rules of evidence procedures.
Knowledge of Police Standard Operating Procedures and applicable general and special orders for law enforcement practices.
Ability to understand and follow oral and written instructions and communicate effectively with superiors and the public.
Ability to analyze situations quickly and objectively and determine appropriate action within established policies and procedures.
Ability to maintain composure in emergencies and work effectively under stressful conditions.
Knowledge of clerical procedures for processing, recording, and preparing legal documents, records, and reports related to court operations.
Ability to communicate with diverse groups using tact and diplomacy.
Computer skills, including Microsoft Office; ability to learn and proficiently use new computer applications.
Ability to exercise proper judgment in situations requiring immediate action and to work independently without direct supervision.
Ability to meet deadlines, manage multiple tasks under pressure, and adapt to frequent interruptions and changing priorities.
Ability to relate and communicate effectively with teenage volunteers, defendants, and families.
Ability to apply appropriate laws, policies, and procedures according to the circumstances.
Maintain the physical condition and standards necessary to perform the duties, with or without accommodation.
Demonstrate weapons proficiency as prescribed by TCOLE and departmental policy.

Nice To Haves

Experience with Incode software.

Responsibilities

Maintain order in the municipal courtroom and protect judges, prosecuting attorneys, and others from physical violence while supporting courtroom safety and procedures.
Execute Class C criminal arrest warrants and perform warrant and collection enforcement tasks.
Enter warrants into the database and verify they are cleared from the system after service.
Serve warrants, subpoenas, and other legal processes in accordance with Article 45A.103 of the Texas Code of Criminal Procedure.
Review and sign warrant affidavits after confirming the accuracy of the information.
Perform administrative duties for juvenile cases, including preparing for hearings and preparing digital case-file information, warrant records, and court-software processes.
Perform juvenile case manager duties in accordance with Article 45A.451 of the Texas Code of Criminal Procedure and section 7.03.097 of the Code of Ordinances.
Contact defendants regarding newly issued warrants by letter, text message, telephone, and email.
Administer court-required fingerprinting, including use of the Texas Department of Public Safety website.
Transport and book into jail subjects apprehended during assigned duties.
Work required overtime, including the evening Teen Court docket.
File court paperwork according to established guidelines and procedures.
Coordinate and monitor court-ordered community service, including preparing paperwork, scheduling and supervising defendants when needed, contacting participating organizations, closing cases, and ensuring fines are properly adjusted.
Monitor juvenile cases and keep juvenile defendants, parents, and the court informed about progress in court-ordered programs and community service.
Maintain working relationships with schools attended by juvenile defendants and keep current on issues affecting minors and juveniles.
Maintain discretion and confidentiality and present a professional image through conduct, communication, and appearance.
Keep informed about local community service, drug treatment, rehabilitation, counseling, diversion, and other programs available to juvenile defendants.
Assist with the overall activities of the Teen Court Program and monitor and enforce juvenile compliance with court orders.
Provide law enforcement and security services for City-owned property as a peace officer.
Occasionally assist the Court Administrator and Court Clerks with clerical and customer-service functions.
Perform other duties as required.