About The Position

This project will run roughly from April 15 - October 31, 2026, possibly longer. Ensures daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience. Remove luggage from conveyer belt to place in designated areas.

Requirements

  • 6 months previous work experience
  • Excellent customer service and verbal communication skills
  • Ability to communicate in English (read, write, speak, understand)
  • Ability to acquire and maintain a BOS Airport Security badge with a Customs seal

Nice To Haves

  • High school diploma or equivalent preferred

Responsibilities

  • Proactively remove and organize arriving baggage from baggage claim carousel
  • Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 75 lbs.
  • Report issues that could lead to disruption of services, safety concerns or damage to property
  • Comply with all applicable policies & regulations of Client, JSM and Subcontractor
  • Report damaged, unclaimed or missing items to management
  • Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur
  • Perform routine maintenance and cleaning of carts and cart management units may occur
  • Provide courteous service in assisting and greeting customers
  • Maintain communication and cooperation with co-workers, and facility management
  • Perform other duties as assigned by management

Benefits

  • Group Health & Dental Insurance
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability
  • Matching 401k
  • Paid Time Off
  • Paid Holidays
  • Wellness Reimbursement Program
  • Company Paid Sick Time
  • Overtime
  • Holiday Overtime
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