Baggage Handler

ABM • Tulsa, OK

5d

About The Position

ABM is seeking a Baggage Handler to assist airline passengers with the proper handling, processing, and transportation of luggage. The role includes meeting arrivals as scheduled, assisting passengers at baggage claim, and transporting baggage between specified areas. Handlers also support passengers with oversized or unusually shaped items and ensure luggage is safely placed on baggage handling systems. The position requires compliance with airport, government, client, and site security policies and processes, as well as effective communication with passengers and airport personnel. No prior experience or degree is required; on-the-job training is provided.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
• No experience required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience preferred.
• Military veterans and candidates with military experience are encouraged to apply; listed Military Occupational Specialty codes include 88H, 88M, LS, 0431, and 2T2X1.

Responsibilities

• Meet arrivals as scheduled and assist passengers at baggage claim.
• Load, unload, carry, and otherwise transport passenger luggage to and from specified areas.
• Assist with proper handling of oversized or unusually shaped luggage, including skis, dog kennels, and strollers.
• Ensure passenger luggage is placed safely on the baggage handling system.
• Adhere to airport and government policies and regulations, and comply with client and site security requirements and processes.
• Communicate effectively with passengers, co-workers, shift coordinators, managers, and security personnel.
• Determine flight departure times and connecting carriers based on customer tickets.
• Screen passengers transferring between airlines before placing baggage on return belts.
• Ensure baggage tags are correct.
• Direct and assist passengers with short-checked bags.
• Handle misplaced or lost baggage claims and provide reports to carriers.
• Evaluate customers' needs concerning airline locations.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed