Baggage Handler

Coach CanadaKingston, ON
Onsite

About The Position

We are seeking reliable, service-focused individuals to join our team as Baggage Handlers at our Kingston terminal. This role plays a critical part in delivering a seamless passenger experience by ensuring efficient luggage handling, maintaining terminal standards, and supporting day-to-day operations in a fast-paced, public-facing environment. This position offers flexibility with the opportunity to work increased hours as business demands require.

Requirements

  • Strong communication skills with the ability to follow instructions and engage with passengers professionally
  • Ability to remain composed and solution-oriented in a fast-paced environment
  • High level of reliability, accountability, and integrity
  • Team-oriented mindset with a proactive and adaptable approach to work
  • Strong organizational and multitasking abilities
  • Quick learner with the ability to work independently when required
  • Flexible availability, including mornings, evenings, weekends, and holidays

Responsibilities

  • Safely load and unload passenger luggage onto and from motorcoaches as required
  • Ensure all handled baggage complies with weight limits (maximum 50 lbs) and escalate any exceptions in line with company procedures
  • Maintain a clean, organized, and professional terminal and baggage handling area
  • Provide courteous assistance to passengers, including those with accessibility needs
  • Support resolution of customer inquiries, including lost or delayed baggage concerns
  • Collaborate with dispatch, drivers, and terminal staff to ensure efficient bus departures and arrivals
  • Contribute to a positive, safety-first environment while working in a high-traffic public setting
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