Baggage Handler - Front Services - Bellagio

MGM Resorts International

3d • Onsite

About The Position

The Bellagio Baggage Handler is focused on enhancing the guest experience by delivering exceptional customer service consistent with the Company’s core service standards and brand attributes. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

Requirements

• Six (6) months of previous guest services experience, preferably in a similar resort setting
• Must be able to work various shifts, including weekends and all holidays

Nice To Haves

• Prior experience with property-wide valet and baggage systems preferred
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

Responsibilities

• Manage the baggage compound by collecting bags from belt systems
• Organize bags into designated grids according to luggage tags, and retrieve them upon request
• Assist with handling luggage for hotel groups, ensuring prompt delivery and retrieval as needed
• Ensure a tidy work environment that enhances guest and staff experiences
• Deliver exceptional customer service that aligns with the company’s service standards and brand values

Benefits

• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed