Airline Services Baggage Handler/Ramp Agent I - PT - 4a-6a Start Time (43373, 43655)

Lehigh Northampton Airport Authority•Allentown, PA

100d•Onsite

About The Position

Airline Services Baggage Handlers/Ramp Agents are responsible for performing a wide range of aircraft ground support services essential to safe, efficient, and on-time operations. This role involves towing and marshalling aircraft, performing aircraft servicing, cleaning, and security searches, stocking aircraft and commissary carts, and loading/unloading luggage and cargo. The position also requires operating and fueling heavy motorized equipment, demonstrating physical ability and situational awareness around aircraft and ground support equipment, and providing customer assistance. General housekeeping, snow removal, and maintaining a clean work area are also part of the duties. Communication via two-way radio, telephone, and email is essential. Additional responsibilities include collaborating with other departments for operational efficiency, maintaining a safe ramp environment by preventing Foreign Object Debris (FOD), adhering to all regulations (Airline, TSA, FAA), and being available for varied hours including nights, weekends, and holidays. Prompt reporting of accidents, injuries, or unsafe conditions is required.

Requirements

High School Diploma or general equivalency diploma (GED).
PC skills include Word, Excel, Outlook and other applicable computer programs.
Strong written, oral, and interpersonal skills.
Must be able to report during emergency situations as necessary.
Must be able to report to work during all weather conditions.
Have and maintain a valid Driver’s License.
Must be at least 18 years old.
Must maintain a valid driver’s license that meets insurance requirements.
Must wear the uniform provided and personal protective equipment; uniforms must be clean, presentable, and worn in accordance with company standards.
Must be available to work nights, weekends, and holidays as required to support operations.
Successfully complete and maintain all required training, security clearances, and employment-related certifications.
Possess adequate English language skills, including speaking, reading, writing, and comprehension.
Regularly perform physical activities such as sitting, standing, walking, reaching with hands and arms, climbing, balancing, stooping, kneeling, crouching, and crawling.
Use hands and fingers to type, handle baggage, boxes, tools, and equipment controls.
Vision abilities (with or without corrective lenses) including close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
Sufficient auditory ability (with or without hearing devices) to communicate effectively over radios, telephones, and in-person, and to recognize alarms, vehicle movement, and other warning signals.
Tolerate exposure to high noise levels, up to 150 decibels at times; hearing protection is provided and recommended.
Able to tolerate exposure to air fuels, exhaust, and de-icing chemicals.
Able and willing to work in inclement weather, including extreme cold and warm temperatures.

Responsibilities

Tow and marshal aircraft to and from gates and designated parking areas.
Perform lavatory and potable water servicing, as well as aircraft deicing operations.
Conduct aircraft interior cleaning and complete aircraft and commissary security searches.
Stock aircraft and commissary carts with all required supplies.
Load, unload, and transport luggage and cargo between aircraft and terminal areas, ensuring proper handling of special-care baggage.
Properly operate, maintain, and fuel heavy motorized equipment, including but not limited to baggage tractors/tugs, belt loaders, pushback tugs, deicing trucks, and commissary trucks.
Demonstrate physical ability and situational awareness to safely navigate around aircraft and ground support equipment.
Provide courteous, professional assistance.
Assist customers with luggage requiring lifting; push and pull passengers in wheelchairs; and lift passengers onto aisle chairs up to 250 pounds.
Lift and/or move up to 50 pounds repeatedly and occasionally up to 99 pounds with assistance.
Perform general housekeeping duties, snow removal, and maintain a clean and safe work area.
Communicate professionally using two-way radio, telephone, and email.
Work collaboratively with other departments to ensure on-time aircraft departures and overall operational efficiency.
Maintain a safe ramp environment by keeping all areas clear of Foreign Object Debris (FOD).
Adhere to all Airline, TSA, and FAA regulations, as well as Authority policies, procedures, and best practices, while upholding the highest standards of safety, security, and customer service.
Be available to work varied hours, including nights, weekends, and holidays, and remain flexible to support irregular operations or extended shifts as needed.
Promptly report any accidents, injuries, or unsafe conditions to management.
Perform additional duties and responsibilities as assigned.