Baggage Encoder Agent- SEA Airport

PrimeFlight Aviation ServicesSeatac, WA
Onsite

About The Position

The Baggage Encoder Agent accurately inputs baggage data into the tracking system, monitors baggage handling, coordinates with airline staff to resolve issues, and maintains encoding equipment to ensure efficient luggage routing and operations.

Requirements

  • 18 years of age or older
  • Eligible to work in the United States
  • Communicate effectively in English (reading, writing, speaking)
  • 1 Year of Customer Service Experience
  • Knowledge of the Aviation Industry
  • Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
  • Effectively communicate with colleagues and clients, both in-person and through electronic means
  • Pass a background check and drug screen
  • Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Responsibilities

  • Accurately encode baggage information into the airport's tracking system
  • Ensure timely and correct routing of baggage to appropriate flights
  • Monitor and manage baggage handling system operations
  • Coordinate with airline staff to resolve any baggage-related issues
  • Perform regular maintenance checks on encoding equipment
  • Maintain logs of all baggage handled for security and operational purposes
  • Exemplify PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

Benefits

  • 401(k) with matching
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • paid time off
  • growth opportunities
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