Backstage & Automation Trainer, Entertainment Technical

Private Destinations•Davie, FL
•Hybrid

About The Position

The Backstage & Automation Trainer designs and delivers specialized Entertainment Technical training aligned with a comprehensive backstage and automation curriculum, working under limited supervision. In coordination with management, the trainer sets objectives and develops tiered curricula, instructional materials, and practical exercises. Training covers safety, project planning, installation, operation, preventative maintenance, and repair of automation systems and theatrical equipment, including sets, props, flying apparatuses, stage flooring, and TAIT and Mechatronics systems. The trainer provides group and individual instruction, hands-on workshops, demonstrations, and theoretical lessons; administers written and practical examinations; evaluates performance; and maintains trainee records and reports. The role also manages training assets and equipment inventory and maintenance, supports technical operations through ticketing systems, coordinates with production teams on new show setups, and contributes to recruitment with the Casting & Booking Department. The trainer collaborates with shoreside and shipboard teams, supports continuous improvement and technical troubleshooting, and promotes safe, compliant show operations. This is an in-office position based at a designated Carnival office in South Florida Monday through Thursday, with the option to work from home on Fridays. Candidates must be in or willing to relocate to the Miami/Ft. Lauderdale area. Travel is less than 25%, with shipboard travel likely. Work may be indoors or outdoors in changing climates and may involve operating machinery. The position requires lifting more than 50 pounds.

Requirements

  • Associate degree minimum; the posting lists BA/BFA, Stage Management, or Theatre as relevant disciplines or majors.
  • Strong knowledge of rigging and entertainment-industry automation systems.
  • Experience or knowledge in rigging, stage management, stage carpentry, crew leadership, entertainment automation operation, basic electrical work, technical theatre, and automation rigging construction and repair.
  • Expertise in areas such as live entertainment audio, theatre, or theatre audio design and production.
  • Ability to design and deliver technical training, assess trainee performance, maintain records, and adapt instruction to learning needs.
  • Analytical and problem-solving skills for technical troubleshooting and training-related challenges.
  • Ability to collaborate with management, production teams, and shoreside and shipboard staff.
  • Ability to meet the physical demand of lifting more than 50 pounds.
  • Willingness to work in or relocate to the Miami/Ft. Lauderdale area for the in-office schedule.
  • Willingness and ability to travel less than 25%, with shipboard travel likely.
  • Proficiency in Microsoft Office 365 applications.

Nice To Haves

  • Bachelor's degree.
  • Experience with Navigator and Visual Stage.
  • Advanced skills in Excel, Word, PowerPoint, and online databases.
  • Experience with TAIT and Mechatronics systems.

Responsibilities

  • Design and deliver group and individual training programs, workshops, demonstrations, and practical exercises for Stage & Automation Technicians.
  • Develop, update, and review tiered training curricula and instructional materials to address trainee needs and industry advancements.
  • Teach safety protocols, production show operations, project planning, installation, preventative maintenance, and repair of automation systems and theatrical equipment.
  • Administer written and practical examinations, evaluate trainee performance, provide feedback, identify skill gaps, and recommend further development.
  • Maintain accurate trainee performance records and prepare reports for trainees, department leaders, and other stakeholders.
  • Manage inventory, storage, tracking, maintenance, and repair of training equipment and assets; coordinate equipment and replacement-part purchases as needed.
  • Collaborate with management, production, Operations, Music, and shoreside and shipboard teams to improve processes, support new show setups, troubleshoot issues, and integrate technologies and best practices.
  • Provide technical support through ticketing systems and offer technical training and guidance to shipboard staff.
  • Support recruitment of Entertainment Technicians in partnership with the Casting & Booking Department.
  • Promote team collaboration, mutual respect, continuous improvement, and Carnival's core behaviors; organize the monthly Studio Star recognition.
  • Develop and enforce safety practices, prepare teams for onboard safety duties, and coordinate drills and tests for safe show stops.
  • Identify and mitigate backstage and automation hazards, inspect equipment for safe operation, and ensure compliance with company policies, Global HESS guidelines, and applicable industry and regulatory requirements.
  • Maintain secure digital backups of automation show files and comprehensive onboard documentation, including manuals, troubleshooting guides, and system diagrams.
  • Review maintenance data, update HESS guidelines as needed, and conduct audits to improve safety and compliance.
  • Work with the Manager and Sourcing team to order consumables and equipment, manage resources and inventory within budget, and help reduce expenses and supply-chain risks.
  • Manage personal and direct reports' travel arrangements and expenses according to company policies and submit expense reports promptly.

Benefits

  • Medical, dental, and vision plans.
  • Employee Assistance Program and other mental health resources.
  • Company-paid term life insurance and disability coverage.
  • 401(k) plan with company match.
  • Employee Stock Purchase plan.
  • Eight company-wide holidays and two floating holidays for eligible full-time and part-time employees with benefits.
  • Vacation time, with accrual based on employment level and tenure.
  • Annual sick time for eligible employees.
  • Complimentary stand-by cruises, employee discounts on confirmed cruises, and special rates for family and friends.
  • Personal and professional learning and development resources, including tuition reimbursement.
  • On-site fitness center at the Miami campus.
  • Annual cash bonus program for non-sales roles.
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