Backroom Processors

The TJX Companies, Inc.•Edina, MN
•$16 - $17•Onsite

About The Position

The Backroom Processor is responsible for executing receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, maintaining a clean and organized store, and modeling exceptional customer service. The position requires availability at 5 a.m. and a flexible schedule, including nights and weekends. The role coordinates truck deliveries and prioritizes getting merchandise to the sales floor. It trains and mentors Associates, monitors team productivity, organizes back stock, and works with the Coordinator on Duty and management to keep merchandise flowing and priorities on track. It also upholds merchandising, cleanliness, safety, and compliance standards and supports store shrink reduction, credit, and loyalty programs.

Requirements

  • Must be available at 5 a.m.
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience and model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick time
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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