Backroom Processor 7am-1245pm

TJX•New Lenox, IL

5d•Onsite

About The Position

The Backroom Processor is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience principles, and helping maintain a clean and organized store. The role follows operational, merchandise, loss-prevention, labor, and safety standards and may be cross-trained in multiple store areas to support business needs. The position processes and prepares merchandise for the sales floor according to company procedures. It also supports customer transactions and returns, merchandising, store recovery, cleanliness, shrink reduction, and a positive store culture. Other duties may be assigned. The listed schedule is 7:00 a.m. to 12:45 p.m. The position is located at TJ Maxx Store 1398 in New Lenox, Illinois.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Deliver a highly satisfied customer experience by engaging and interacting with customers and embodying customer experience principles.
Role-model customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Follow merchandising philosophy, procedures, and standards.
Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery as needed throughout the day.
Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain and clean the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.
Work in multiple store areas as needed to support the business.