backroom associate

TJX • Tyler, TX

7d • Onsite

About The Position

The Backroom Associate executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, exceptional service, and maintaining a clean, organized store. Responsibilities include coordinating truck delivery and merchandise flow to the sales floor, training and coaching Associates, organizing back stock, and maintaining backroom standards. The position also supports store safety, shrink reduction, credit and loyalty programs, and compliance with labor laws, company policies, and procedures.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• One year of retail experience and six months of leadership experience.

Responsibilities

• Create a positive internal and external customer experience and role-model exceptional customer service.
• Promote honesty and integrity and maintain confidentiality.
• Coordinate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Give and receive recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for associates meeting service or hours requirements
• Health care flexible spending account (FSA) for associates meeting service or hours requirements
• Life insurance for associates meeting service or hours requirements
• Short- and long-term disability for associates meeting service or hours requirements
• Paid parental leave for associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed