Backroom Associate/Unloader

TJX•Virginia Beach, VA

8h•Onsite

About The Position

The Backroom Associate/Unloader helps deliver a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store, and following operational, merchandising, and loss-prevention standards. The role may be cross-trained in multiple store areas to support business needs. The associate supports a positive store culture and may perform other duties as assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Follow merchandising philosophy, procedures, and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organization, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
Give and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical, dental, and vision coverage for associates meeting service or hours requirements
Health savings account (HSA) for eligible associates
Health care flexible spending account (FSA) for eligible associates
Life insurance for eligible associates
Short- and long-term disability coverage for eligible associates
Paid parental leave for eligible associates
Paid holidays, vacation, and sick time for eligible associates
Auto and home insurance discounts
Scholarship program
Adoption assistance