Background Screener- Americas

Pinkerton•Union Hill-Novelty Hill, WA
•$33 - $33•Hybrid

About The Position

The Background Screener, assigned to one of Pinkerton’s largest global clients, will review and evaluate background screening results, for the Americas region, provided by a third-party supplier, the employee candidate and/or various other third-party record providers. The Screener maintains key relationships with staffing in order to provide responsive and timely processing of background screenings. This position will have a hybrid work schedule (in office/remote).

Requirements

  • High School Diploma or GED with two years of experience conducting/completing background checks and investigations or combination of coursework and work experience in personnel management, investigations, or related field.
  • Able to carry out responsibilities with little or no supervision.
  • Attentive to details and accuracy.
  • Able to work in a fast-paced environment under multiple deadlines and competing priorities.
  • Effective written and verbal communication skills.
  • Able to analyze complex situations and recommend solutions.
  • Serve as an effective team member.
  • Customer service and results orientation.
  • Able to analyze, prioritize, and carry out multiple assignments concurrently.
  • Able to appropriately manage sensitive information.
  • Computer skills; Microsoft Office.

Nice To Haves

  • Spanish and/or Portuguese language skills, preferred.

Responsibilities

  • Represent Pinkerton’s core values of integrity, vigilance, and excellence.
  • Verify education and employment information provided by candidate.
  • Partner with the third-party screening vendor to identify discrepancies in information submitted by candidates.
  • Archive and maintain copies of the final reports of background screenings, in line with guidance provided on local Data Protection Legislation.
  • Assist in compliance auditing.
  • Develop and train new background screening staff on day-to-day screener processes.
  • Identify and raise process and programmatic ideas for refinement.
  • Assist with regional process and program standardization initiatives.
  • Escalate issues with background screening records and program processes to the Regional Operations Manager for advice and direction.
  • All other duties, as assigned.
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