Background Check Specialist

Dynamic Service Solutions•Houston, TX 77090, Houston, TX, US, TX

12d•Onsite

About The Position

Dynamic Service Solutions (DSS) is hiring a Background Check Specialist for its Children First Residential Care Program. The role supports the background check investigation process by coordinating and documenting requests and results, and performing quality assurance reviews to ensure checks are complete, accurate, and submitted within required timeframes. The specialist guides staff through required screenings, submits completed packets and supporting documents to ORR, tracks responses, maintains eligibility and suitability letters, and audits staff files. The position also requires keeping current with ORR, federal, and state requirements; communicating requirements, timelines, and results to staff and management; and escalating discrepancies or missing documentation for resolution. The position is based in an office setting in Houston, Texas. Some overnight travel, public speaking, and evening and weekend work are required, along with regular computer work. The role requires a high school diploma or equivalent GED and three years of experience in a similar position. A bachelor's degree in a related field, federal government contract experience, human services experience, and English-Spanish bilingual ability are preferred or advantageous. DSS describes the work as mission-driven and collaborative, with opportunities for professional development, ongoing training, mentorship, and career advancement. The company offers a competitive salary, benefits, paid time off, holidays, and sick leave.

Requirements

High school diploma or equivalent GED.
Three years of experience in a similar position.
Strong computer skills, including Microsoft Office, SharePoint, and OneDrive, and ability to learn new software.
Good communication and project management skills.
Some overnight travel, public speaking, and evening and weekend work are required.
Regular computer work is required.
Ability to perform the described physical activities, including standing, walking, sitting, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing.
Ability to occasionally lift and/or move up to 25 pounds.
Required vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

Bachelor's degree in HR, Criminal Justice, Psychology, Sociology, or a related field.
Previous experience working with federal government contracts.
Previous experience in human services fields or similar occupational areas.
Bilingual English and Spanish.

Responsibilities

Guide staff through required background check components, including FBI fingerprinting, Child Abuse/Neglect Registry checks, annual affidavits, background re-checks, and other screenings, ensuring compliance with ORR, federal, and state regulations.
Submit completed background check packets and supporting documents to ORR, track responses, and maintain official eligibility and suitability letters for program staff.
Audit background-check documentation in staff files to ensure annual affidavits, verification forms, and other records are complete, accurate, and current.
Stay current with ORR, federal, and state background-check requirements and follow established standards, timelines, and confidentiality protocols.
Provide staff, supervisors, managers, and HR with guidance and updates about requirements, timelines, and results; help resolve discrepancies or disputes.
Monitor results, identify missing or inconsistent documentation, and escalate issues to management or compliance teams for timely resolution.
Perform other tasks and responsibilities as assigned.