About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. The Forward Deployed Engineering (FDE) team exists to solve the hardest problems our most complex enterprise users face, and to turn those solutions into platform capabilities that scale to everyone. We work across Revenue Suite, Payments, and adjacent products. This is not a support function. It is an engineering team that sits at the boundary between Stripe's platform and the real-world complexity of how large enterprises actually use it. The traditional FDE playbook, one engineer per user who manually rebuilds context every rotation, is how every infrastructure company has done it for a decade. It does not scale. We are building something different: an agent-augmented model where AI handles the context-heavy, structured work (integration mapping, state reconciliation, infrastructure shadow testing, diagnostics) and human FDEs focus on the parts that require engineering judgment, product thinking, and direct user relationships. The goal is to build engineering muscle that lets us serve every strategic user through the platform, not just the handful we can staff individually. We've proven the approach with some of the world's most demanding enterprise users, delivering measurable auth rate improvements, unblocking critical platform migrations, closing multi-product integration gaps, and driving real revenue. Now we're scaling the model. If you want to solve hard user problems, build reusable platform solutions, and help shape how forward deployed engineering works as a discipline, this is the team.

Requirements

  • 5+ years of experience in software engineering, with a strong focus on backend systems.
  • Proven ability to design, build, and maintain highly available, scalable, and secure systems.
  • Strong command of distributed systems, API design, and data modeling.
  • Excellent problem-solving skills and the ability to quickly grasp complex technical and business domains.
  • Clear communicator, both written and verbal, with technical and non-technical stakeholders including external users.
  • Track record of working well in collaborative environments with product managers, TPMs, and other engineers.
  • Willingness to engage directly with users to understand requirements and co-develop solutions. This is a core part of the role.
  • Willingness to travel (~20-30%) to Stripe sites (Toronto, SF, Seattle) and user locations.

Nice To Haves

  • Experience with financial automation or billing products (e.g., Stripe Billing, Tax, Revenue Recognition, or similar).
  • Experience with multi-product integration: stitching together payments, invoicing, billing, and related systems.
  • Familiarity with extensibility models, custom solution frameworks, or platform development.
  • Experience working with large enterprise users or in a customer-facing engineering role.
  • Prior experience in a fast-paced, ambiguous environment where priorities shift based on user needs.
  • Interest in or experience with AI-augmented engineering: working with AI agents, LLM-powered tooling, or building workflows where humans and AI collaborate.

Responsibilities

  • Work alongside AI agents to serve users at scale.
  • Engage directly with users.
  • Build across product boundaries.
  • Build reusable solutions, not one-off fixes.
  • Provide architectural guidance.
  • Resolve critical technical challenges.
  • Inform the product roadmap.
  • Raise the bar on engineering.
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