Back Office & Payments Manager
RMG Talent•Boulder, CO
•Onsite
About The Position
We are looking for a detail-oriented and tech-savvy Finance & Payments Manager to join our back-office team in an FX (foreign exchange) company. This role is critical in managing payment operations, supporting internal teams, and maintaining strong relationships with Payment Service Providers (PSPs). You will be responsible for overseeing daily payment processes, assisting the sales and operations teams with client transactions, and ensuring smooth communication with external payment partners.
Requirements
- Strong numerical and analytical skills
- High level of computer literacy and comfort working with multiple systems
- Tech-savvy with the ability to quickly understand new tools and platforms
- Solid understanding of: Wire transfers (SWIFT) and IBAN, SEPA payments, Card payment processing, Cryptocurrency transactions
- Experience working with or managing PSPs (Payment Service Providers)
- Ability to communicate professionally via email and calls with external partners
- Strong organizational skills and attention to detail
- Problem-solving mindset and ability to work under pressure
- Team player with a proactive approach
Nice To Haves
- Previous experience in FX, fintech, or online payments industry
- Experience onboarding PSPs or working with payment gateways
- Familiarity with compliance or KYC processes
Responsibilities
- Manage and monitor daily payment operations across multiple channels
- Support internal teams in processing client payments and recommend the most effective payment solutions
- Maintain ongoing communication with PSPs to resolve issues, optimize performance, and receive updates
- Identify and onboard new Payment Service Providers (PSPs) to improve payment capabilities
- Handle onboarding processes for new payment solutions and partners
- Ensure smooth execution of wire transfers, card payments, and crypto transactions
- Monitor payment flows and troubleshoot any operational or technical issues
- Provide guidance to team members on payment methods, gateways, and best practices
- Maintain accurate records and documentation related to transactions and providers
Benefits
- Stable, full-time office-based role
- Collaborative team environment
- Opportunity to work in a fast-growing FX/fintech company
- Exposure to a wide range of payment technologies and solutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
