Back Office Medical Assistant-Travel Team (Northern Region)

Pacific Dermatology Ins. • Apple Valley, CA

6d • $24 - $33 • Hybrid

About The Position

Traveling position that requires direct assistance in administering patient care and support to physicians and mid-level providers. Under the direction of the Regional Director of Operations, the Back Office Medical Assistant - Travel Team provides clinical and operational support across multiple clinic locations. This position is responsible for assisting physicians and advanced practice providers with patient care, medical and surgical procedures, documentation, and clinic operations while helping ensure efficient workflows, regulatory compliance, and an exceptional patient experience. The Travel Team Medical Assistant must be adaptable, highly organized, and able to work effectively in a fast-paced environment while supporting the staffing needs of designated clinic locations. This position requires travel to the following clinic locations: Apple Valley and Victorville.

Requirements

• Completion of an accredited Medical Assistant Certification Program
• National Certification Medical Assistant: 2 years’ experience in a medical clinic setting
• Medical Front Desk Receptionist: 1 year experience working as a front desk receptionist or equivalent
• Basic Life Support (BLS), First Aid Certification
• Proficiency using sophisticated medical equipment
• Intermediate knowledge of Medical Terminology
• Advanced EMR experience
• Sterile Tray Setup
• 2 years of fast paced scribing in a clinical medical environment
• Fundamental knowledge of ICD-10 and CPT codes and procedures
• Advanced understanding of HIPAA rules and regulations
• Insight into own strengths, limitations and knowledge deficits
• Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional manner
• Ability to be flexible, resilient and change oriented
• Willing to contribute to a harmonious team effort
• Strong interpersonal and communication skills with the ability to work effectively with a diverse type of people in all areas
• Accurate, precise and attention to detail.
• Ability to establish and maintain effective working relationships with employees, patients, and visitors
• Intermediate to advanced knowledge of Microsoft Word, Excel and Outlook
• A clean driving record, valid driver’s license and proof of current liability insurance are required
• 25-pound to 45-pound lifting necessity
• Up to 90% travel as needed
• Ability to recognize and maintain confidentiality as appropriate
• Regular, timely attendance

Nice To Haves

• Dermatology experience preferred
• Dermatology experience preferred
• Certified Dermatology Training (CDT) within the first 90 days

Responsibilities

• Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s Vision, Purpose and Goals
• Assists the Office Manager with the execution of all aspects of the back-office operations
• Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager immediately
• Reviews schedule, preparing rooms and instruments for the day’s activities
• Prepares trays for procedures, including but not limited to, biopsies, excisions and shave removals, Cryotherapy and I&D
• Verifies all patient information accordingly
• Rooms patients, ensuring all necessary consents and photos have been completed
• Aids providers during medical and surgical procedures, including but not limited to, patient care and education
• Prepares patients for any preliminary test requested by the provider
• Obtains signed consent from patients for procedures
• Assists providers throughout a patient's visit with office-based procedures including not limited to shave biopsies, punch biopsies, excisions, and bandaging patients
• Maintains logs with patient information
• Documents patient information accurately in the EMR system, including medical history, chief complaint, provider notes from the visit, and prescription information
• Administers injections, removes sutures, bandages wounds, and assists with procedures upon the request of the provider
• Maintains biopsy logs and ensures proper follow up and documentation for any biopsy results requiring further medical care
• Cleans and sterilizes surgical and other equipment as needed
• Maintains detailed records of sterilization procedures, equipment maintenance and supplies.
• Examines and maintains sterilization machines
• Inventories and assists with order placement of medical supplies
• Verifies all medical orders received at the clinic
• Updates personal job knowledge by participating in educational opportunities; reading professional publications, attending seminars, conferences and continuing education courses
• Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
• Maintains a safe, secure, and healthy work environment by establishing and following PDI standards and procedures, complying with CLIA and OSHA regulations
• Responsible for maintaining and overseeing Lean standards (5S)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed