Back Office Clinic Assistant - Bilingual Required

Planned Parenthood Columbia WillamettePortland, OR
Onsite

About The Position

This is a temporary position expected to continue through January 2027. While this position is being hired as temporary, staffing needs can evolve. Temporary employees are encouraged to apply for regular PPCW positions as opportunities become available, and many have successfully transitioned into ongoing roles. In this role, you'll be part of the clinical team supporting patients through their visit and helping create a safe, respectful, and efficient experience. You'll play an essential role in delivering high-quality sexual and reproductive health care while helping ensure every patient is treated with dignity and respect.

Requirements

  • High school diploma or equivalent
  • Ability to communicate in both English and Spanish
  • 2+ years of experience in a customer service or high-volume environment
  • Ability to communicate effectively with diverse patients and coworkers
  • Comfort working independently and as part of a team
  • Willingness to learn and adapt in a fast-paced clinical environment

Nice To Haves

  • Experience in a medical setting or working directly with patients
  • Familiarity with electronic health records (EHR)
  • Medical Assistant, Phlebotomy, EMT, or CNA certification

Responsibilities

  • Room patients, take vital signs, and prepare them for their visit
  • Support providers during exams and procedures
  • Assist with lab work, including specimen collection and processing
  • Clean, stock, and prepare exam rooms and instruments
  • Answer patient questions and help them feel informed and at ease
  • Work closely with your team to keep the clinic running smoothly

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • 403(b) retirement plan with employer matching contributions
  • Free, confidential counseling and support (EAP)
  • Ongoing training and development
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