Back of House - Shift Lead

THE DURBAN GROUP • Charlotte, IA

9d • $19 - $22

About The Position

The Back of House Shift Lead supports the daily operations of Harriet’s Hamburgers by leading the kitchen team, maintaining high standards of food quality and safety, and ensuring smooth, efficient service. This is a hands-on leadership role involving operational tasks, team motivation, and fostering a positive and productive work environment.

Requirements

• At least 2 years of restaurant management or leadership experience in a high-volume, fast-paced environment.
• Ability to learn and train others on all aspects of Harriet’s operations.
• Strong leadership, coaching, and team development skills.
• Passion for hospitality and ability to inspire others to deliver excellence.
• Understanding of financial aspects of restaurant operations, including cost control and labor management.
• Dependable and organized.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Open or close the restaurant following established procedures.
• Lead daily back-of-house operations to ensure smooth workflow and consistent quality.
• Write checks for vendors and scan invoices accurately.
• Ensure food safety, sanitation, and quality assurance standards are consistently met.
• Collaborate with the team to improve speed of service, guest satisfaction, and overall cleanliness.
• Foster personal growth and develop leadership skills in team members.
• Ensure compliance with company policies and operational standards across production, preparation, inventory management, team supervision, and customer relations.
• Maintain equipment, kitchen organization, and inventory levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed