JUMBO - Back of House Manager - Vaughan Mills

Fox Group Canada Inc.•Vaughan, ON

2d•CA$50,000 - CA$70,000•Onsite

About The Position

As the Back of House Manager, you will lead all back-of-house operations to ensure the efficient flow of merchandise from receiving to the sales floor. You will oversee inventory management, stockroom operations, replenishment, and logistics while leading a team responsible for maintaining inventory accuracy and operational excellence. Working closely with the Store Manager, Deputy Store Manager, Department Managers, and Visual Merchandiser, you will ensure products are available when customers need them, supporting both commercial performance and an exceptional shopping experience.

Requirements

3-5+ years of leadership experience in stock operations, inventory management, logistics, warehouse, or back-of-house retail operations.
Experience leading teams in a high-volume retail environment such as big-box, department stores, value retail, home goods, grocery, warehouse, or distribution.
Strong knowledge of inventory management, replenishment, receiving, stock control, and operational processes.
Experience managing inventory accuracy, cycle counts, and loss prevention initiatives.
Proven leadership skills with the ability to coach, motivate, and develop high-performing teams.
Strong organizational, planning, and problem-solving abilities with exceptional attention to detail.
Comfortable using inventory management systems and retail technology.
Ability to prioritize multiple tasks and work effectively in a fast-paced retail environment.
Ability to perform physical tasks, including lifting merchandise, operating pallet jacks or other stock-handling equipment (where applicable), and working in a warehouse environment.
Full-time availability with flexibility to work retail hours, including early mornings, evenings, weekends, and holidays.

Responsibilities

Lead all back-of-house operations, including receiving, inventory control, stockroom organization, replenishment, and merchandise flow.
Manage the receiving process to ensure deliveries are processed accurately, efficiently, and according to company standards.
Oversee inventory accuracy through cycle counts, stock audits, and reconciliation of inventory discrepancies.
Ensure merchandise is received, stored, and replenished to the sales floor in a timely manner to maximize product availability.
Develop and lead a high-performing Back of House team by providing coaching, training, performance feedback, and ongoing support.
Partner with Department Managers and Visual Merchandisers to support seasonal transitions, promotional events, and new product launches.
Monitor inventory levels and identify opportunities to improve stock availability and operational efficiency.
Ensure stockrooms remain safe, organized, clean, and compliant with company health and safety standards.
Lead loss prevention initiatives by maintaining inventory controls, investigating discrepancies, and supporting shrink reduction efforts.
Coordinate merchandise movement throughout the store using efficient replenishment and stock rotation practices.
Support workforce planning, scheduling, and productivity management for the Back of House team.
Monitor operational KPIs, identify improvement opportunities, and implement action plans to improve inventory accuracy, productivity, and service levels.
Collaborate with Store Leadership to support overall store goals and deliver an exceptional customer experience.