BA Intern - Orlando

Massey ServicesOrlando, FL
Onsite

About The Position

Massey Services is a leading service company with a long history of providing quality service. We are seeking a BA Intern to identify business processes and practices for improvement, recommend business strategy, support the implementation of new business processes, train users on next-generation solutions, and project a quality image. This internship offers an opportunity to gain valuable experience in business analysis and process improvement within a growing organization.

Requirements

  • Identify Business Processes and Practices for Improvement
  • Recommend Business Strategy
  • Support the Implementation Plan of New Business Processes
  • Train Users/Trainers on Next Generation Solutions
  • Project a Quality Image

Responsibilities

  • Identify Business Processes and Practices for Improvement: Analyze operational and corporate procedures to identify areas for potential optimization and streamlining. Visit corporate departments and service centers and observe repeated practices. Study policies and procedures for inefficiencies, practices that do not scale with size, or slow and challenging routines. Prioritize efforts to improve these areas.
  • Recommend Business Strategy: Use knowledge of our business to identify new areas of investment and improvement. Proactively recommend process improvement. The identification and implementation of time-savers, automation, and error-prone, scalable processes is at the core of success. Create documentation, including policy and procedure for new business strategies.
  • Support the Implementation Plan of New Business Processes: Support initial training and deployment of new applications, hardware, and other solutions. This includes observation of use, shadowing of staff, installation of hardware and software, coordination with vendors, and any other implementation related tasks.
  • Train Users/Trainers on Next Generation Solutions: Create and conduct initial training for Field Training Managers and all team members. Train peers to deliver long-term support for initiatives. Provide support for initiatives identified for modernization.
  • Project a Quality Image: Be committed to truth and integrity. Never Compromise! Be consistent and fair. Be committed to our Company’s image. The public perception of our people, vehicles, equipment and materials is essential to our success. Be committed to teamwork; think “We” and “Us”.
  • Other duties as assigned.
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