B2B Trade Sales Associate

Sundays•Pasadena, CA

20h•$60,000 - $65,000•Hybrid

About The Position

Sundays was founded in Vancouver in 2019 by four friends with deep roots in furniture and retail. We design West Coast modern pieces: warm, functional, built to last. We sell direct to customers across the US and Canada. Our sister brand Hetta takes a more refined, traditional approach. Different aesthetics, same commitment to quality. With showrooms in New York, Pasadena, Santa Monica, Vancouver, Toronto, and Calgary, and average order values that reflect real investment from our customers, the marketing work here carries real weight. We’re growing fast and building the team to match. The mission of our Trade Sales team is to build meaningful partnerships within the design and business community, driving long-term growth through exceptional service, product expertise, and trusted client relationships. Reporting to the Director of Retail, the B2B Trade Sales Associate is responsible for driving sales growth through the acquisition, development, and retention of Trade accounts. This role combines relationship-building, consultative selling, and showroom support to deliver an exceptional experience for design professionals and business partners while expanding the reach of the Sundays Trade program.

Requirements

2+ years of sales, account management, retail, Trade, or customer-facing experience.
Proven ability to build relationships and manage multiple client projects simultaneously.
Strong sales acumen with a proactive, results-oriented approach.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail and follow-through.
Ability to work independently while collaborating effectively across teams.
Comfortable working in a fast-paced, entrepreneurial environment.
Passion for furniture, design, interiors, and customer experience.
Proficiency with CRM systems, Google Workspace, and Microsoft Office applications.
Availability to work evenings, weekends, and showroom events as required.

Nice To Haves

Experience working with interior designers, architects, builders, developers, or Trade clients is considered an asset.

Responsibilities

Prospect and develop new Trade client relationships to grow the Sundays Trade program, particularly out of the United States.
Maintain and expand existing Trade accounts through proactive outreach and relationship management.
Lead in-showroom appointments with Trade clients, delivering a consultative and personalized experience.
Support the onboarding and application process for new Trade partners.
Develop and maintain expert knowledge of all product collections, promotions, and Trade program benefits.
Prepare and provide accurate quotes, product specifications, and material swatches in a timely manner.
Support Trade projects and orders by providing product recommendations, design solutions, and project guidance.
Communicate professionally and consistently with clients while representing the Sundays and Hetta brand.
Collaborate closely with Retail Trade Sales, Business Development, and Trade Customer Care teams to achieve department objectives and deliver exceptional service.
Build relationships within the local design and Trade community through networking, events, and industry engagement.
Stay informed on industry trends, market developments, and emerging design preferences.
Develop and maintain a portfolio of Trade and B2B projects that showcase successful client partnerships and furniture applications.
Prepare weekly business reports, sales updates, and account insights.
Support the showroom team by assisting Trade members during their showroom visits. Take ownership of the interaction and ensure they receive a seamless, knowledgeable, and personalized experience throughout their visit.
Create a welcoming and engaging experience for Trade members.
Ensure adequate fabric and wood samples are available for Trade members at all times and keep sample boxes prepared for designers who would like to take one home following their showroom visit.
Mentor showroom team members by providing guidance on design consultation.
Deliver exceptional customer service by understanding client needs and providing thoughtful recommendations.
Support local marketing and community initiatives that strengthen brand awareness and engagement.
Maintain visual merchandising, showroom presentation, and housekeeping standards.
Follow established operational, security, and loss prevention procedures.
Maintain current knowledge of product collections, promotions, and customer programs.
Execute opening and closing procedures as required.