B2B Project Coordinator

The Container Store Inc.•Coppell, TX

6d•Onsite

About The Position

The B2B Project Coordinator supports our Account Executives and internal sales team in delivering Custom Space solutions throughout the sales cycle, including designing, quoting, order processing, installation, and post-order follow-up. This role has a strong focus on new construction projects and requires close, ongoing coordination with General Contractors to keep projects on schedule from initial design through final installation. This employee will work closely with Operations Managers and partner with other departments at DFW to drive business sales. This is a full-time, hourly, non-exempt position.

Requirements

Ability to provide competent customer service over multiple communication channels to complete business orders
Working knowledge of new construction projects, including typical project phases, timelines, and the roles of the parties involved
Experience working with General Contractors, with the ability to build strong working relationships and coordinate effectively across construction teams
Project management experience, with the ability to manage multiple new construction projects simultaneously from start to finish
Excellent organizational skills, with a high level of attention to detail across multiple concurrent projects and deadlines
Excellent Excel skills required, along with strong computer skills and proficiency in Outlook, Word, and Salesforce
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing

Nice To Haves

College degree preferred
Familiarity in Procore, Builder Trend and Bluebeam is a plus but not required

Responsibilities

Exercises effective prioritization skills to manage multiple B2B projects daily and meet deadlines as directed by the Operation Managers
Maintains consistent communication with other departments that impact B2B (e.g., Stores, Transportation, Fulfillment, Installation, Buying, Marketing, and others) to ensure the success and completion of individual orders and projects
Establishes an effective and professional relationship with our Account Executives, installation partners, internal business partners, and customers
Partners directly with General Contractors and other new construction trade partners to coordinate scheduling, site readiness, and installation timelines, ensuring alignment between store operations and the construction schedule
Applies project management skills to track new construction project timelines, milestones, and deliverables in Procore and Bluebeam, proactively flagging risks to project schedules or budgets
Supports the development of sales opportunities, including designing, quoting, placing orders, post-project follow-up (e.g., scheduling and confirming product delivery), and providing billing details as needed
Demonstrates a strong understanding of workflows and processes and can follow them thoroughly
Ensure projects stay on track, have appropriate service levels, while protecting the projects overall profitability
Focuses on driving department and company initiatives with determination and a positive attitude
Performs other requested tasks and duties

Benefits

Competitive health, dental, and vision plans
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
Unique "1equals3" website for easy access to your benefits information and company updates
Competitive sick pay and PTO plan
Basic life insurance
Disability insurance options
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Flexible spending accounts (FSAs)
Parental leave policies
Adoption and surrogacy assistance
Fertility & maternity support program
Paid holidays
Gym membership discounts
Qualified transportation benefits program
Hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards
Pet insurance
Service awards
Retirement gifts
Employee Resource and Affinity Groups