B2B Project Coordinator

The Container Store Inc.•Coppell, TX

10d

About The Position

The B2B Project Coordinator supports our Account Executives and internal sales team in delivering Custom Space solutions throughout the sales cycle, including designing, quoting, order processing, installation, and post-order follow-up. This employee will work closely with Operations Managers and partner with other departments at DFW to drive business sales. This is a full-time, hourly, non-exempt position.

Requirements

College degree preferred
2-5 years of sales, training or related experience
Based in Dallas/Ft. Worth area
Ability to provide competent customer service over multiple communication channels to complete business orders
Flexibility to work remotely as needed (based on the Company Telecommuting Policy) in an effective and efficient manner
Strong computer skills including proficiency in Outlook, Word, Excel, PowerPoint and SalesForce
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

Responsibilities

Exercises effective prioritization skills to manage multiple B2B projects daily and meet deadlines as directed by the Operation Managers
Maintains consistent communication with other departments that impact B2B (e.g., Stores, Transportation, Fulfillment, Installation, Buying, Marketing, and others) to ensure the success and completion of individual orders and projects
Establishes an effective and professional relationship with our Account Executives, installation partners, internal business partners, and customers
Supports the development of sales opportunities, including designing, quoting, placing orders, post-project follow-up (e.g., scheduling and confirming product delivery), and providing billing details as needed
Demonstrates a strong understanding of workflows and processes and can follow them thoroughly
Ensure projects stay on track, have appropriate service levels, while protecting the projects overall profitability
Focuses on driving department and company initiatives with determination and a positive attitude
Provides consistent and constructive feedback to the direct supervisor, specifically related to training and coaching opportunities during individual updates
Responsible for maintaining discretion related to all confidential and sensitive company and customer information
Consistently arrives promptly to work assigned schedule

Benefits

Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.