Account Coordinator, B2B Tech

SHIFT•Boston, MA

2d•Hybrid

About The Position

SHIFT is hiring an Account Coordinator to join our growing Boston B2B tech team. This is a great opportunity to work with a fun and inclusive team to learn the ropes of the PR industry. With direction from their team leadership, Account Coordinators build, develop and maintain the core program materials that ensure the team can execute successful client programs. At SHIFT, our ACs are involved in all aspects of client analysis, planning, execution and reporting. Your team will rely on you to bring your A game to work every day, and actively contribute to the research, strategy, creative and omnichannel media initiatives we deliver day-in and day-out.

Requirements

Some internship experience – preferably in an agency environment – tech experience a plus
Strong oral, written and interpersonal communications
The self-discipline to take direction, focus on tasks and deliver on commitments
A genuine thirst for learning, self-improvement and personal growth
The ability to work independently while working collaboratively towards a common goal.
A willingness to actively contribute to making our agency a better place to work.

Responsibilities

With direction from the team, create and maintain accurate media contact lists and editorial calendars for all clients, consistently updating them to reflect new reporters and opportunities.
Create the first draft of proactive bylined article abstracts and pitches to targeted publications.
Develop the first draft of media briefing documents and materials
Listen in on media briefings and provide recap notes and follow up for clients.
Create first drafts of weekly/monthly/quarterly client reporting materials that accurately capture how the team is tracking on program metrics and KPIs
Create weekly call agendas for team review; take notes during the call and create call recaps/action items for internal review and client delivery.
Track client editorial coverage daily and report on secured coverage to client.
Create and maintain accurate databases of relevant industry trade shows and events, speaking venues, and awards, ensuring that databases are updated consistently to reflect shifting deadlines and client feedback.
Be an active participant on client calls and in-person meetings, speaking with confidence and authority to all activities that fall under your area of ownership, and taking detailed notes for appropriate follow up to share with the team.
Contribute to a team culture of open communication and collaboration, offering to be a resource and sharing experience and insight that helps the team continually improve.
Manage and enter your billable time for clients each week
Collaborate with account teams in the research and preparation for new business pitches with a focus on editorial contact research, competitive and prospect coverage audits, and relevant speaking and award opportunities.