B2B Lead Fulfillment Associate (Sunday-Thursday, 4pm - 12:30am)

ShipBob, Inc.•North Aurora, IL

2d•Onsite

About The Position

As a member of the ShipBob Team, you will grow with an Ownership Mindset, championing continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. You will collaborate with peers and leaders alike, as leaders are accessible, feedback flows in both directions, and everyone steps up to help when needed. ShipBob fosters a high-performance culture with a clear purpose, where goals are specific, accountability is shared, and every team member can see how their work connects to the mission. Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. There is a huge opportunity for career growth as ShipBob is invested in each and every employee’s success in their career. This role reports to the Area Manager. The backup for this role is the Area Manager, Fulfillment Operations.

Requirements

Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time.
Ability to lift up to 50 lbs without restriction.
Able to stand and walk continuously during and up to a 8-10 hr shift.
Able to bend, stoop, reach above, and push/pull frequently.
Willing to get your hands dirty to get a task completed.
Ability to adapt to change quickly.
Extremely detail oriented.
Ability to quickly understand new processes and identify operational opportunities.
Looking to get your foot in the door with a rapidly growing start-up company.
Must be 18 or older.

Nice To Haves

Previous warehouse experience is not required.

Responsibilities

Accepting customers’ new inventory and owning the entire process of getting that inventory put away and accepted into our system.
Communicating the arrivals and any exceptions received.
Delivering products to the next stage of the process quickly and accurately.
Keeping the flow of customers products moving and keeping the warehouse humming.
Ensuring the quality of each and every shipment as well as packing the items correctly.
Fulfilling shipments perfectly.
Handling, storing, and distributing products in a manner that maintains their safety, quality, and legality.
Following all standard operating procedures.
Reporting any concerns related to product condition or integrity.
Supporting traceability through accurate record-keeping.
Contributing to a culture of continuous improvement and product safety awareness.
Helping out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently.