B2B EDI Specialist

eClerx•Austin, TX

About The Position

The B2B EDI Specialist brings B2B/EDI expertise to the design and delivery of AI-enabled integration and operations solutions. The role supports partner onboarding and end-to-end transaction flows, and advances AI-assisted use cases such as mapping, error analysis, anomaly detection, and operational intelligence. It is a hands-on, stakeholder-facing position at the intersection of B2B domain knowledge and applied AI. The specialist serves as a subject-matter expert on B2B/EDI standards, document types, and trading partner requirements; supports partner onboarding from requirements gathering through go-live; and collaborates with business, product, engineering, and data/AI teams. The position also helps create domain knowledge and evaluation materials for AI systems, assesses AI outputs, communicates findings and risks, and documents processes and best practices. This is a six-month fixed-term role in Austin, Texas. Extension is subject to business needs and approval. The role is benefits eligible. The target base salary is up to $145,000 in the US; compensation depends on relevant experience, knowledge, skills, other job-related qualifications, and geography.

Requirements

6–7 years of experience in B2B/EDI integration, onboarding, or support.
Strong working knowledge of EDI standards (X12 and/or EDIFACT) and common transaction sets.
Hands-on experience with at least one B2B/integration platform, such as IBM Sterling, Seeburger, OpenText, Cleo, SPS Commerce, MuleSoft, or Boomi.
Experience with end-to-end transaction troubleshooting and root cause analysis.
Strong analytical skills and comfort working with data (SQL or equivalent).
Excellent communication and stakeholder management skills.

Nice To Haves

Exposure to AI/ML or GenAI use cases in integration or operations, including prompt design, LLM-assisted mapping, copilots, or agents.
Familiarity with anomaly detection concepts, monitoring tools, and BI/dashboarding such as Power BI, Tableau, or Splunk.
Knowledge of APIs, JSON/XML, and integration patterns such as REST, SFTP, AS2, and VAN.
Basic Python scripting skills for data analysis or prototyping.

Responsibilities

Act as a subject-matter expert on B2B/EDI standards, document types, and trading partner requirements, including X12, EDIFACT, XML/JSON, and flat files.
Advise on message specifications, implementation guides, validation rules, and acknowledgement handling, including 997/999 and CONTRL.
Translate business and partner requirements into functional and technical specifications.
Support end-to-end partner onboarding, including requirements gathering, mapping specifications, testing, certification, and go-live.
Coordinate with partners, internal integration teams, and support teams to resolve issues and reduce onboarding cycle time.
Identify and drive AI-assisted mapping use cases, including suggesting field mappings, generating mapping specifications, and validating outputs.
Define and support AI-driven error analysis by classifying failures, identifying root causes, and recommending resolutions.
Support anomaly detection for transaction volumes, data quality, SLA breaches, and partner behavior.
Contribute to operational intelligence through dashboards, alerts, and insights that improve visibility and decision-making.
Create and curate domain knowledge, labeled datasets, prompts, and test cases to improve model and agent accuracy.
Evaluate AI outputs for correctness and business relevance, and provide structured feedback for continuous improvement.
Work with business, product, engineering, and data/AI teams to define requirements, prioritize use cases, and measure outcomes.
Communicate findings, risks, and progress to technical and non-technical audiences.
Document processes, playbooks, and best practices for reuse.