Azure Systems Administrator
About The Position
The Azure Systems Administrator (VDI / End User Compute) is responsible for supporting, maintaining, and optimizing the organization’s virtual desktop infrastructure (VDI) across both on-premises Ominissa Horizon and Azure Virtual Desktop (AVD) environments. This role focuses on ensuring reliable, secure, and high-performing desktop delivery platforms while supporting the transition from legacy VDI infrastructure to modern, cloud-based solutions. The position operates as a Tier 2/3 technical resource, responsible for troubleshooting, performance tuning, and contributing to continuous improvement and automation initiatives across VDI platforms.
Requirements
- Associates degree in Computer Science or equivalent experience
- Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
- Microsoft Azure Administrator (AZ-104)
- 2+ years VDI/Azure experience
- Experience with Ominissa Horizon and Azure Virtual Desktop
- Knowledge of Azure Cloud and Windows Desktop environments
- Microsoft ENTRA experience
- Microsoft Intune experience
- Azure Virtual Desktop (AVD) administration
- Ominissa/VMware Horizon administration and troubleshooting
- Windows 10/11 desktop support in VDI environments
- Active Directory / Microsoft Entra ID management
- VDI architecture fundamentals (pools, images, session hosts)
- Basic networking (DNS, VPN, latency troubleshooting)
- System monitoring and performance analysis
- Patch management and image lifecycle management
- Ability to operate as Tier 2/3 escalation for complex incidents involving VDI and Azure
- Strong problem-solving and root cause analysis skills
- Experience supporting large-scale or call center VDI deployments
- Strong troubleshooting skills
- Focus on performance and reliability
- Automation mindset
- Collaborative team player
Responsibilities
- Own the design, architecture, and lifecycle strategy of the Azure Virtual Desktop (AVD) platform
- Define and maintain VDI platform standards, configurations, and governance controls
- Lead capacity planning, scaling strategy, and long-term platform optimization
- Monitor system health, performance, and availability
- Perform maintenance including patching, updates, and image management
- Manage golden images, host pools, and desktop pools
- Troubleshoot session performance, connectivity, login and profile issues
- Act as Azure escalation point for Desktop Support and our Call Center IT team
- Exercise independent judgment in resolving complex system challenges impacting business operations
- Assist the Cloud Systems team with other workload requirements
- Support failover and DR processes
- Analyze usage trends and resource consumption
- Optimize for performance and cost efficiency
- Support implementation of security controls
- Assist in hardening VDI images
- Identify automation opportunities
- Contribute to scripting and documentation
- Other duties as assigned by the VP of IT Operations and Information Security Manager
Benefits
- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
