Azure Data Platform Support Engineer

CIBC•Toronto, ON

7d•Hybrid

About The Position

You’ll be joining CIBC’s Enterprise Technology team. As the Azure Data Platform Support Engineer, you’ll be at the heart of CIBC’s digital transformation, successfully managing EDGE Data Platform support and integration of applications. You will be supporting data quality checks, identify issues, and recommend corrective actions. Working closely with Site Reliability Engineers to automate day to day tasks. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

Experience in KQL (Azure query language to build logs) and building Azure workbook or dashboard on Databricks.
Comfortable solving issues with Databricks.
Solid experience in cloud platforms like Azure, Spark operations and notebooks (Databricks), Pyspark, Data pipeline orchestration (Azure Data Factory), ADLS, Azure workbooks, Kql, Grafana.
Strong SQL and Python for troubleshooting.
Knowledge of data pipeline concepts (ETL/ELT).
Experience with ticketing systems (e.g., ServiceNow, JIRA).
Embrace and advocate change.
Continuously evolve your thinking and the way you work in order to deliver your best.
Know that relationships and networks are essential to success.
Inspire outcomes by sharing your expertise.
Digitally savvy.
Seek out innovative solutions and embrace evolving technologies.
Can easily adapt to new tools and trends.
Motivated by collective success.
Know that teamwork can transform a good idea into a great one.
Know that an inclusive team that enjoys working together can bring a vision to life.
Values matter to you.
Bring your real self to work and live our values - trust, teamwork, and accountability.

Nice To Haves

Worked for Site Reliability teams and understand SLI/SLOs and Error budgets.

Responsibilities

Perform and coordinate complicated application issues and fixing activities.
Design the application's technical infrastructure monitoring and observability using specific tools, programming languages, utilities.
Lead the design and development of cost-effective and innovative solutions.
Help team multi-year reliability roadmaps that align with the bank’s vision, strategy, and business goals.
Lead multiple automation of toil tickets involving backend systems, new technology, and the enhancement of existing applications.
Ability to troubleshoot complex technical problems and prioritize multiple support requests.
Act as the Platform support escalation point for issues with data ingestion, consumption, pipelines running on the EDGE platform.
Proactively monitor data pipeline health to ensure stability and uptime.
Support and collaborate with team members by sharing knowledge and problem solving ability.
Strong communication skills to interact with both business and technical teams.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development