Cloud Engineer

Karpel Solutions•Waterloo, IL

3d•Hybrid

About The Position

Karpel Solutions is seeking an Azure Cloud Engineer to help design, support, and troubleshoot Azure cloud solutions for our company’s software applications. Cloud Engineers will work in a self-motivated team to advise on modern cloud infrastructure solutions to support the company’s SaaS product. Engineers will also partner closely with Karpel’s internal IT team as needed to support in-house system issues and improve the company’s overall network. Qualified applicants should have a strong background in IT; work well under pressure; are eager to learn and grow; and excel in a dynamic, changing, supportive environment.

Requirements

Associate’s degree in Computer Science, Information Systems, or related field, or equivalent work experience
4-7 years of IT experience, with at least two years as a System Engineer/Cloud Engineer
Experience with managing cloud infrastructure platforms (preferably Azure)
Expert knowledge of Windows Server OS, especially Virtual Machines, IIS, and SQL servers
Strong knowledge of server maintenance, including cloud-native or third-party backup solutions and OS updates management
Strong knowledge of Active Directory Domain Service and GPO management
Intermediate to strong knowledge of best practices for cloud-native resources, including but not limited to blob storage, app services, PaaS SQL servers, load balancers/application gateways/Azure Front Door, Key Vault, AI Foundry, and related services
Some degree of PowerShell proficiency
At least 3 years of experience in supporting Microsoft 365 administration and services
At least 3 years of experience in supporting Windows OS desktops and laptops
Excellent communication skills with a customer service orientation and an ability to work well with all levels of the organization
Able to demonstrate professionalism and empathetic behavior in the resolution of both routine and complex customer problems
Manage multiple high-priority initiatives in a fast-paced, highly technical environment
Highly self-motivated and organized
Keen attention to detail
Excellent troubleshooting and problem-solving skills

Nice To Haves

Relevant technical certifications are a plus
Microsoft Azure Fundamentals or AWS Certified Cloud Practitioner
Microsoft Azure Administrator Associate
Microsoft 365 Fundamentals
CompTIA: A+, Network+, Server+, Security+, Cloud+

Responsibilities

Researches, evaluates, and recommends modern cloud infrastructure design improvements to ensure architecture is stable, performant, secure, and cost-effective
Automates routine tasks using Infrastructure-as-Code deployments
Servers as Tier 3 escalation for Windows Server and other cloud-related service issues
Collaborates with support, application, and operation teams to align contributions with larger company initiatives
Monitors resource stability & proactively corrects performance issues when they arise
Enforces infrastructure best practices as outlined in the Azure Well-Architected Framework
Supports and enforces Microsoft 365 security policies and best practices, such as MFA and Conditional Access
Performs system administration tasks, including patching and configuration management
Configures, monitors, and validates regular system backups to ensure data integrity and recovery capabilities
Collaborates with other IT professionals and vendors to ensure seamless integration of systems and services
Participates in ongoing training and attainment of manufacturer certifications to further develop technical skills
Develops and maintains relationships with customers that further develop our company’s positive reputation through exceptional customer services
Utilizes effective soft skills to work effectively both individually and among the overall IT team
Other duties as assigned by the IT Manager