Azure APIM & Self-Hosted Gateway Administrator - HYBRID

NTT DATA Services • Toronto, ON

24d • Hybrid

About The Position

We are currently seeking an Azure API Management (APIM) and Self-Hosted Gateway (SHG) Administrator to join our team. This role is crucial for managing mission-critical integrations, ensuring secure and reliable communication between cloud and on-premise systems. The successful candidate will define and troubleshoot API interfaces, leverage Azure monitoring and deployment tools, and support multiple concurrent integration projects.

Requirements

• 5+ years of hands-on experience in Azure API Management (APIM), Self-Hosted Gateway and related Azure services (Application Gateway, WAF, Private Link).
• 3+ years strong troubleshooting skills using Kusto Query Language (KQL), Azure Log Analytics and familiarity with Postman/SoapUI for API testing.
• 3+ years experience with Infrastructure as Code (ARM templates) and CI/CD using Azure Pipelines.
• 3+ years with API testing tools like Postman or SoapUI.
• 3+ years with IT change management processes and ServiceNow.
• Bachelor’s degree in Computer Science, Information Technology, or related field.

Nice To Haves

• Experience with Azure Private Link and Application Gateway configurations.
• Knowledge of Azure Monitor for setting up alerts and monitoring SHG environments.
• Background in documenting operational procedures and creating knowledge base articles.
• Familiarity with related Azure services such as Key Vault and WAF policies.
• Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) are highly desirable.

Responsibilities

• Collaborate with architects and developers to define API interfaces in APIM and perform initial smoke tests using tools like Postman or SoapUI.
• Troubleshoot integration issues, including IP allow-listing, certificate trust chains, and firewall rules, using Kusto Query Language (KQL) and Azure Log Analytics.
• Manage environment deployments (DEV to QA to PROD) using Azure Resource Manager (ARM) templates and Azure Pipelines for Infrastructure as Code (IaC).
• Create and manage ServiceNow Change Requests for CAB/TAB review before production migrations.
• Implement Azure Private Links, monitor logs, and set up alerts to ensure the reliability of the Self-Hosted Gateway.
• Document operational procedures, maintain a certificate inventory in Azure Key Vault, and author knowledge base articles for knowledge transfer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level