Awake Overnight Resident Assistant

Victory Programs Inc • Boston, MA

52d • Onsite

About The Position

The Awake Overnight Resident Assistant is responsible for the overall management and maintenance of the residence, helping create a supportive and welcoming environment for residents, and supporting staff and daily program operations. The role reports to the Program Director or their designee for support and supervision. It is based onsite at Chamblet Family Home in Dorchester, which provides life-stabilization, intensive housing placement, and vocational case management services to homeless families and pregnant women. Staff must remain awake throughout the shift.

The position is scheduled full time, 40 hours per week, Monday through Friday, from 12 AM to 8 AM. The rate is $22.28 per hour.

Requirements

• High school diploma or equivalent.
• Ability to work effectively with people across diverse races and ethnicities, sexual orientations, gender identities, sexes, drug cultures, age groups, religions, countries of origin, disabilities, and economic statuses.
• Strong organizational, writing, and communication skills.
• Knowledge of or openness to addiction/recovery and harm reduction practices and philosophy, or willingness to acquire this knowledge within the first six months of employment.
• Excellent verbal communication skills, including the ability to have open and affirming conversations.
• Ability to work with residents in a helpful, directive, and compassionate manner.
• Ability to work independently and cooperatively as part of a professional team.
• CPR certification; may be obtained upon hire.
• Completed TB screening; may be obtained upon hire.
• Three work-related professional references, at least two of whom are managers or supervisors.
• Ability to remain awake for the entire shift.

Nice To Haves

• Experience working with families, parents, and youth experiencing housing instability and trauma.
• Previous experience in nonviolent crisis intervention, de-escalation, and milieu management.
• Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, sex work, and health-related social issues faced by people who use drugs.
• Proficient computer skills, including Microsoft Word, Excel, and other databases.
• Valid Massachusetts driver’s license and safe driving points of 00, 98, 99, 01, 02, or 03.

Responsibilities

• Follow Victory Programs, Inc.’s Standards of Excellence and Philosophy of Care, including professional ethics, boundaries, and client confidentiality.
• Maintain the residence in good repair and order, free from hazards, and ensure fire safety standards are met.
• Enforce policies and procedures that support a safe, appropriate, healthy, inclusive residential community.
• Build relationships with residents and use nonviolent crisis intervention, motivational interviewing, and conflict de-escalation as needed.
• Accurately document observations, encounters, incidents, and client engagements during the shift.
• Support inventory of client belongings.
• Assist with storage, inventory, collection, distribution, and laundering of food, household supplies, and linen supplies as directed.
• Assist with daily office and administrative functions, including filing, phone coverage, reception, and maintaining house records.
• Communicate facility-related information to management and peer staff through oral and written reports, including daily logs and incident reports as required.
• Attend supervision, staff meetings, clinical team meetings, and professional development training and workshops as requested.
• Conduct scheduled safety, security, and wellness rounds to support residents’ well-being.
• Collaborate with the team to provide client-centered services.
• Participate in and support program events, rallies, fundraising, advocacy events, walks, and other agency functions.
• Perform other duties requested by the supervisor or their designee.

Benefits

• Employer contribution of 75% of health insurance premiums and 25% of dental insurance premiums.
• Employer-paid disability and life insurance.
• Paid time off, including vacation, sick, and personal time, as well as holidays.
• Upon hire, staff are entitled to up to 4 personal days, 160 sick hours, 10 holidays, and 3 1/2 weeks of vacation; amounts adjust based on full-time or part-time status, and vacation allocation increases with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED