AVP, Workday HR

Cross River•Fort Lee, NJ

3d•Hybrid

About The Position

This role is critical to Cross River and will report to the VP, Workday Lead under the Head of Enterprise Systems. We are seeking a strategic and technically proficient AVP, Workday HR to support the design, implementation, optimization, and ongoing operation of our Workday Human Capital Management (HCM) platform, including a significant portfolio of integrations to and from both environments. As a key member of the Workday technology team, this role is responsible for aligning Workday capabilities with HR business goals, ensuring a scalable, secure, and efficient HR technology ecosystem that supports regulatory compliance and industry best practices in a financial services environment.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or a related field.
7+ years of experience in HR technology, including 3+ years of hands‑on Workday HCM experience.
Significant experience integrating Workday with HR and Benefits providers, ATS systems (e.g., Greenhouse), and financial systems.
Proven experience designing and implementing Workday architecture at a mid‑sized or large organization.
Strong understanding of HR and/or Finance business processes, preferably within the financial services sector.
Experience debugging Workday integrations utilizing Workday Studio, EIBs, and Report Writer.
Familiarity with SOC, SOX, GDPR, and FFIEC regulatory standards.
Strong analytical and problem‑solving skills with a high level of attention to detail.
Excellent communication and stakeholder management skills, with the ability to work effectively with both technical and non‑technical audiences.
Project management experience using Agile and/or Waterfall methodologies.
Experience operating in a fast‑paced, regulated environment.
Prior experience as a Business Analyst or Systems Analyst capturing, analyzing, and translating business requirements.
Ability to respond flexibly to ad‑hoc business needs.

Nice To Haves

Workday certifications in HCM, Finance, or related modules (Payroll, Benefits, Compensation, Advanced Compensation, Time Tracking, etc.) preferred.
Knowledge of reporting architecture; Power BI experience is a plus.
Proficiency with tools such as Visio, Excel, and basic SQL is advantageous.
Commitment to continuous learning and professional development.

Responsibilities

Serve as the Workday subject matter expert across all HCM modules, including Core HCM, Talent, Advanced Compensation, Absence, Benefits, Payroll, Time Tracking, and People Analytics.
Design and maintain the overall Workday architecture and roadmap, aligned with HR, Finance, and broader business objectives.
Lead the architectural design for Workday solutions, including new module rollouts, enhancements, and complex integrations.
Develop, document, and enforce architectural standards, best practices, and governance procedures.
Translate business requirements into scalable Workday configurations and technical solutions.
Oversee end‑to‑end Workday implementations, major upgrades, and feature releases.
Conduct impact analysis and regression testing for Workday updates and releases.
Manage system updates, including planning, coordination of downtime, backups, and deployment activities.
Execute day‑to‑day operational tasks to maintain a high‑performing and stable Workday environment.
Update and coordinate system configuration changes to support new or evolving business processes.
Collaborate with team members to troubleshoot and resolve Workday, Operations, and ERP‑related issues.
Design, build, and support integrations between Workday and external systems, including HR and Benefits providers, ATS platforms (e.g., Greenhouse), and financial systems.
Debug and support Workday integrations using Studio, EIBs, and Report Writer.
Identify and recommend automation and optimization opportunities across HR and Finance processes.
Define and manage role‑based security models, security roles, and security teams, ensuring data integrity and confidentiality.
Ensure solutions meet data privacy, SOX, SOC, GDPA, and FFIEC requirements relevant to the financial services industry.
Maintain audit‑ready documentation and support internal and external audit activities as needed.
Collaborate with HR business partners, Finance, Legal, Compliance, and IT stakeholders to deliver integrated, business‑aligned solutions.
Work with external vendors, consultants, and Workday partners to manage deliverables and timelines.
Provide platform support and help build user capability and adoption across the organization.
Support and contribute to user training programs, enabling colleagues to effectively use and support the platform.
Document system configurations, processes, development requirements, and changes thoroughly.
Provide technical support to end users, diagnosing and resolving issues in a timely manner.