AVP, Technical Program Management

HealthEquity•Draper, UT

3d•$175,500 - $232,500•Remote

About The Position

HealthEquity is seeking an AVP, Technical Program Management to lead cross-team programs that live in the gaps between teams, ensuring their successful landing. This role involves owning how decisions are made, designing and running the company's planning processes (quarterly and annual), and establishing the operational backbone for tracking development, vendor relationships, and systems touching protected health information, payment rails, and regulatory reporting. The position will also focus on building internal tooling to provide a unified view of what's in flight and who is working on it. The role requires a hands-on approach, comfort with ambiguity, and the ability to frame messy problems and exercise judgment. The AVP will report to the VP, Strategy, Development and Planning and lead a team of 14 technical program managers, some directly and some through a manager. This is not a chief of staff or PMO role; the focus is on owning decision-making and cutting unnecessary process.

Requirements

Experience running a program management function with significant cross-functional complexity, or serving as a deputy who effectively managed such a function.
Demonstrated success in turning around a process, with quantifiable results (hours, cycle time, dollars) presented with before-and-after data.
Experience shipping internal tooling yourself.
A clear point of view on the future direction of the program management function.
Proven ability to eliminate ineffective processes.
Ability to effectively engage with leadership teams and engineers without altering the core message.
Understanding of how AI-native teams operate, including the limitations of productivity claims.
Comfort being hands-on and carrying high-altitude work personally.

Responsibilities

Overseeing cross-team programs that exist in the gaps between teams, ensuring their successful execution.
Defining and owning the company's planning processes, including quarterly and annual planning, capacity management, and prioritization.
Establishing and maintaining the operational backbone for capitalized development tracking, vendor relationships, and systems that handle sensitive data.
Developing internal tooling to provide a unified view of ongoing projects and team assignments.
Framing ambiguous problems and exercising judgment to drive decisions and outcomes.
Leading and managing a team of technical program managers.