AVP, Senior Property Risk Consultant

Zurich Insurance Company Ltd.•Quebec, QC

21h•Hybrid

About The Position

Zurich Canada is seeking an AVP, Sr. Property Risk Consultant to provide expert risk assessment and consultative services for Large Property accounts. This role involves serving as an account coordinator and field representative, collaborating with underwriting partners to manage portfolio risk quality, supporting customer risk control programs, conducting site risk assessments, developing account analysis, and coordinating stewardship meetings in adherence to global technical standards. This is a unique opportunity to build knowledge and experience in a supportive environment where employee input is valued. Zurich Canada utilizes AI-enabled tools for initial application review, but all hiring decisions are made by qualified professionals. The position follows a hybrid work model requiring three days per week in-person presence.

Requirements

Bachelor’s Degree and 8 or more years of experience in Risk Engineering related to Property OR High School Diploma or Equivalent and 10 or more years of experience in Risk Engineering related to Property OR Zurich Certified Apprentice, including an Associate’s Degree and 8 or more years of experience in Risk Engineering related to Property
Experience with Microsoft Office
Advanced knowledge of industrial hazards and controls
Experience working in a team environment

Nice To Haves

Bachelor’s Degree in Engineering, Civil, or related discipline
Canadian Risk Management (CRM) designation
Account management experience as a Risk Services consultant with middle market or large customer property lines of business and programs
Strong communication and results-oriented consultative skills
Outstanding collaboration skills
Fluency in both spoken and written French
Fluency in both spoken and written English is required to facilitate communication with internal and external stakeholders outside Quebec.

Responsibilities

Assess the quality of complex risks, focusing on key and strategic assets as outlined by Zurich Resilience Solutions standards.
Evaluate loss potentials in accordance with Zurich and industry definitions.
Support external customers by identifying, assessing, and reducing the risks to their key/strategic assets and on an overall account basis.
Provide appropriate risk improvement advice, conduct loss investigations (including trend and root cause analysis), and implement risk improvement programs.
Communicate effectively with field risk engineers; nurture relationships with underwriting partners, brokers, industry consultants, professional organizations, and approval authorities.
Develop and implement Customer Service Plans for coordinated accounts to drive efficient field service.
Ensure consistency and quality of services to the account, including assessments, risk improvement advice, reporting, and time/expense management.
Explore new service area opportunities, develop new customer services, and identify cross-selling potential.
Support the commercial growth of Zurich Resilience Solutions by delivering expert consulting and sold services, identifying opportunities, and fostering strong client relationships.
Manage change within accounts by staying in close contact with customer management and business partners, including reviewing new projects and plans for change.