The Assistant Vice President (AVP) of Operational Risk Management (ORM) reports to the Vice President & Head of ORM for Voya Financial (Voya), and is responsible for supporting Voya’s strategy, framework and execution activities for managing operational risk; ensuring a proper process is in place to mitigate and prioritize risk remediation actions. ORM is defined as a continual process which includes risk identification, assessment, measurement, implementation of risk controls, and monitoring of risk treatments, in particular risk acceptance, mitigation, or avoidance of risk. ORM is the governance and oversight function responsible for independently managing operational risk in partnership with senior business management. At Voya, operational risk stems from the risk of loss resulting from inadequate or failed internal processes and systems; human factors; or external events. This senior role will assist the organization in the identification, classification, measurement and monitoring of operational and related business risks. Work closely with others in Operational Risk Management, Compliance, Audit functions and business units to provide business management with a consistent and accurate view of the sources, scale, and scope of identified risks. As the most senior operational risk professional within a defined business unit, the individual’s primary focus is on properly advising the business on operational risk matters and executing the implementation and communication of operational risk-related policies, practices and framework to support business leadership in monitoring, analyzing and remediating the organization’s key risk exposures on both a tactical and strategic basis. Individual will be a member of the ORM management team; participate in the ongoing maintenance of a robust operational risk management strategy and framework; and help lead strategic firm-wide ORM initiatives. Individual will manage and coach a team of dedicated operational risk analysts focusing on risk identification, assessment, measuring and monitoring activities such as risk advisory, risk event analysis, risk assessments, design and implementation of forward leaning metrics like KPIs, KRIs and other related risk measures. Individual will be involved in risk matters requiring a strong understanding of the details to keep business stakeholders focused on key risks and ongoing strategic remediation efforts. Individual will be expected to have a strong understanding of key risks, prepare relevant materials and present to senior levels within the organization. Support key business projects and advise on related risk-reward decisions. Probes beyond symptoms to determine the underlying causes of problems. Responsible for planning and prioritization of risk monitoring activities according to business needs and strategic goals. Identify and perform proactive risk assessments of key business areas. Evaluate the adequacy and effectiveness of internal controls relating to operational risks. Provide recommendations and acquire management actions to reduce identified risks. Monitor and track progress of action items and validate closure of issues. Develop and deliver structured presentations for Risk Committees, this also include supporting Voya’s risk governance structure and activities. Participate in business disruption response as needed and provide subject matter expertise for relevant functions/area responsible for incident reporting and tracking. Takes a proactive approach in identifying opportunities to minimize risk. Support the execution of the enterprise risk management program. Support the development of operational risk related training for the organization as needed.
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Job Type
Full-time
Career Level
Manager