AVP - Revenue Cycle

St. Tammany Parish Hospital • Madisonville, LA

5d • Onsite

About The Position

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB SUMMARY: AVP to provide leadership, oversight, and strategic direction for patient access and billing services across the system. Responsible for direct focus on improvement of the evolving healthcare revenue cycle with dedicated focus on accuracy, streamlining processes, customer access, education and overall process improvement. Position will monitor and implement processes to assist with denial reduction initiatives, improving access, improving cash collections and developing innovative financial assistance programs. Focus on us of digital technology and automation to assist with transforming the revenue cycle.

Requirements

• Minimum 5 years of relevant healthcare experience in the Revenue Cycle with specific focus in Patient Access.
• Minimum of 5 years of management/supervisory experience.
• Bachelor’s Degree required.
• Strong analytical and decision-making skills.
• Excellent written and verbal communication abilities.
• Experience with EPIC required.
• Ability to establish and build strong relationships with providers, staff, team members, and partner subject matter experts (SMEs).
• Very strong project and program management skills; demonstrated track record leading cross-functional initiatives.
• Advanced critical thinking, logic, and problem-solving skills including the ability to rationalize complex, multi-faceted problems into smaller, manageable issues.
• Strong interpersonal and communication skills required.

Nice To Haves

• Master’s degree in Health Services Administration, or Business Administration preferred.

Responsibilities

• Provide leadership, oversight, and strategic direction for patient access and billing services across the system.
• Focus on improvement of the evolving healthcare revenue cycle with dedicated focus on accuracy, streamlining processes, customer access, education and overall process improvement.
• Monitor and implement processes to assist with denial reduction initiatives, improving access, improving cash collections and developing innovative financial assistance programs.
• Focus on use of digital technology and automation to assist with transforming the revenue cycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager